Danielle Nore
------------------------------------------------------------------------------------------------Objective
To obtain a Customer service agent position where my customer relations experience can be fully utilized to improve customer satisfaction.
Work Experience
Nursing Assistant (06/30/2007 – Present)
Relevant experience: Volunteer for Canadian Cancer Society-- receptionist. Soccer Team coordinator--responsible for 32 teams. Receptionist for Freedon Taekwon-do Other Experience: Care Aide- Rotary Hospice House Care Aide- Interior Health
Last Employer: Prince George Hospice Society
Contact Person: Carol Worthington 250-563-2481
Responsibilities: Greet all guests and visitors at the front desk. Provide relevant information to guests and visitors. Accept and process donations. Give tours of the building to prospective guests and members of the general public. Keep all personal information confidential. Chart daily care and activities in each persons chart. communicate effectively with people in a high stress environment.
Accomplishments: Successfully coordinated 32 teams consisting of 10 children each. Assisted in the creation of a gentle care program at cottonwoods care home.
Education
Establishment: Sprott Shaw Community College
Degree: Resident Care Aide/Business Administration/Medical Office Assistant
Education Period: 12/02/2002 - 12/22/2003
Average Grade: 3.5
Skills
Work well under pressure Negotiation skills Proofreading and editing skills Problem solving skills Flexibility/Adaptability Team player Interpersonal skills Punctual Reliable
Computer Skills: Microsoft office Word Processing AccPac Accounting Simply Accounting
Foreign Language Skills: I can understand and speak some French. I am able to understand and speak some Spanish.
Interests
I am very interested in travel. I also like to volunteer my time for local childrens sports teams and reularly coach or coordinate teams in my community.