Ali Raza
Address: 12 Carberry Cres
City: Brampton
State: ON
Country: Canada
objective
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To obtain a full-time position to further my skills and experiences in Computer Science. |
Work Experience
Senior Technical Expert (05/26/2008 – Present)
Last Employer: Future Shop INC.
Contact Person: 905-799-8025
Responsibilities: Set up Home and Small Business Networks, Troubleshooting Hardware and Softwares , Upgrade Advisor, Customer Service and Help Desk, Train new Technicians, Manage and Maintain Store Internal Network
Education
Establishment: Seneca College
Degree: Diploma in Computer Networking and Technical Support
Speciality: Network Associate
Skills
>A good player in individual and team roles. >Excellent Interpersonal Skills >Expert in Customer Relations
Computer Skills: Hardware Components: Cisco Routers and Switches, Hubs, Laptops-Workstations and Servers, IBM AS/400 Systems, Printers, Network Cards, RAID and other essential peripherals. Operating Systems and Softwares: Cisco IOS, MS Windows 2000/XP/Vista/7, MS Windows Server 2003, Unix, Linux (Fedora 10,11,12), MAC OS X, Microsoft SQL, MS Office with Access, Recovery and Backup (Norton Ghost, Smart Backup, Easy Recovery etc), Security, Firewalls and Protection Softwares Networks/Protocols: Subnetting, VLSM, LAN/WAN, TCP/IP, NetBEUI, WINS, DNS, DHCP, POP3, SMPTP, FTP, Telnet, VPN, ICMP, RIP & RIPv2, EIGRP, TFTP, Ethernet. Scripting Languages: C #, ASP .NET, Pyhton, Java, HTML/XHTML, CSS, SQL, Windows Scripting, Linux Bash Shell Scripting
Additional Information
Certifications or Licensures: A+ Certified IT Professional