Alysha McLean

Client Manager (01/04/2006 – Present)

Current role is Client Manager handling top key accounts. Other positions held: Project Manager, Operations, Supervisor - various territories, Payroll, Project Coordinator.

Last Employer: The Linkage Group

Contact Person: Cathy Gibson

Responsibilities: Reporting to the Director, my primary role is to liaise with Key Client accounts and corporate professionals that are responsible for determining and adjusting retail pricing primarily within the grocery industry. Also responsible for all day to day activity to run a successful department such as; Preparing Budgets, Ensuring projects are under budget, comparing budgets vs actual, ensuring accuracy for all administrative support staff, authorising all money spent by supervisors and field staff for each project. Training, field checks, resolving conflict, hiring new support staff as well as having a strong say in any of the changes that occur within the company to name a few.

Accomplishments: Having a great eye for detail and working well under pressure, this has secured me working with our large key accounts. As a quick learner and team player I have taken on various different roles within this organization to have a full understanding of how the whole operation works. This makes for better management for clients as well as internal staff.

Manager (10/01/2001 – 12/30/2005)

Manager Bartender

Last Employer: Shoeless Joe's

Contact Person: Rebecca Wherry

Responsibilities: Serving food and beverage to customers. Providing excellent customer service and a quality product. Preparing all opening and closing paper work regarding inventory, staffing and issues. Also preparing and placing food and beverage orders. Hiring staff and ensuring that all shifts were covered.

Accomplishments: As a strong bartender and understanding the business, I was asked to manage the restaurant and bar.

Customer Service Representitive (12/15/2003 – 09/01/2004)

Customer Service Representative, International Point Person, Ramp and Baggage, Flight Attendant Training.

Last Employer: West Jet Airlines

Contact Person: Pawan Kular

Responsibilities: Providing customer service to all guest that were flying with West Jet. Understanding all international entry and exit documentation for all guests. Loading and unloading baggage on aircraft. Ensuring all baggage was directed correctly.

Accomplishments: Through my strengths as a CSR, I was able to try several other positions within the organization that allowed me to gain valuable experience and knowledge. Having additional insight and know how allowed for more responsibility withing the organization.

Assistant Cruise Director (12/08/2010 – 08/28/2003)

Assistant Cruise Director, English Teacher, Photographer.

Last Employer: Holland America Cruise Line

Responsibilities: Worked along side the Cruise Director. All day to day running of the entertainment department. Preparing event and staff schedules. Preparing all live guest entertainment. Liaising with all guest on board. Participating and coordinating evening events such as country night, 70's nights, the newlywed game etc. Opening and closing the shows on stage.

Accomplishments: I was able to see the world and meet great people while gaining valuable working experience. Completed all environmental trainings. Taught English as a second language. Was acknowledged as an outgoing and hard working individual by both the captain and the Hotel Director

Inside Sales Manager (10/13/1997 – 09/03/2001)

Inside Sales Manager, Customer Service Manager, Quality Control Manager, Office Manager, Production Assistant, Receptionist.

Last Employer: IDenticam

Contact Person: Joanne Laprise

Responsibilities: Oversaw all inside sales staff and monitored performances. Provided customer service to all clients Hired new staff. Provided insight to improve the company and the relationships with their partners.

Accomplishments: Started as a receptionist and worked hard to move up through the company, learning each role and embracing the changes.