Amanda Knowles
Address: 407 Cumberland Ave.
City: Williamsburg
State: KY
Zip: 40769
Country: United States
objective
I am a very honest, loyal, and dedicated person who is looking to further my grownth in the work field. Looking for a career and not just a job. Although I have extensive experience in Customer Service jobs, I am willing to learn anything.
Work Experience
AirRide Press Builder (11/16/2009 – 02/02/2010)
Last Employer: Firestone
Contact Person: Jeff Lee 606-843-1121
Responsibilities: Building and pressing air shocks for semi-trucks and other large vehicles, varying in type. Light cleaning. Also working in final packing and shipping. Primarily packing the parts made in AirRide into boxes and putting labels on them.
Accomplishments: Very close to getting hired on, but orders went down and they layed all the temporary employees off.
Customer Service Manager (05/07/2007 – 10/01/2009)
Last Employer: Check N Go
Contact Person: Sam Ciment 210-433-6784
Responsibilities: My primary responsibilty at Check N Go was to open and close the store Monday through Saturday alone. Go to the bank each morning and deposit money and try to collect on unpaid checks. I also conducted training of all new employees. We did payday advances and cashed checks. Collection call were also a part of my daily activities.
CSR (07/03/2006 – 05/21/2007)
Last Employer: The Scooter Store Corp. Headquarters
Contact Person: Dalene Blackford 1-800-566-6500
Responsibilities: We did inbound and outbound calls to approve customers Medicare and BlueCross BlueShield claims for thier power wheelchair or scooter. Most all of our customers had limited or no mobility. Also did light cleaning and filing.
Accomplishments: Made team leader after 3 months.
Education
Establishment: Morrison R. Waite High School
Degree: High School Diploma
Education Period: 09/23/2002 - 06/06/2006
Speciality: Graduated with honors
Average Grade: 3.5 GPA
Details: Honors classes Junior and Senior year. Took college level Medical Administration and Terminology classes.
Skills
Able to work and do light maitenence on all office equipment such as fax machine, printers, computers, type writers, phones, and adding machines.
Computer Skills: Very proficient in all Microsoft programs such as Word, Excel, Powerpoint and Peachtree.