Britain Da Silva
------------------------------------------------------------------------------------------------(H) (905) 623 - 3253,
Objective
A costomer service position with responsibilities including problem solving, planning, organizing, and managing money.
Work Experience
Touter/ Baby Sitter (11/24/2008 – 12/21/2008)
Helped middle aged child have a better performance in mathematics and growing with well manners.
Last Employer: Monique Pistano
Contact Person: (905) 697 - 7863
Responsibilities: -To insure child was fed - play/ entertain child - Help child understand foundations of math and concentrate on weaknesses -To make sure that all of the child's needs are met before parents come home -Clean up any messes as I go
Accomplishments: Having a better relationship with children and a better understanding of children's needs.
Front (10/25/2009 – 02/18/2010)
Worked front and back cash at Bowmanville Wendys.
Last Employer: Valerie Fomenko-Hodgson
Contact Person: (905) 623 - 9981
Responsibilities: -Taking costomers orders and directions -Organising shelfs behind the front counter -Assigned cleaning duties such as cleaning staff washrooms - cleaning the dining roon after costomers -making sure I make the costomer happy in any situation
Accomplishments: -Getting use to the working enviornment - Getting positive experience - Get more exposure to costomer services - Getting use to fast pase work
Snadwhich Builder (10/25/2010 – 02/18/2010)
To be able to keep up with a fast pase of buliding multipul sandwhiches.
Last Employer: Valerie Fomenko-Hodgson
Contact Person: (905) 623 - 9981
Responsibilities: -To keep up with the many orders getting taken -To be able to stock if a product is low - to insure the sanwhich is made in order and properly -To insure i wash my hands after touching anything other than the sandwhich(ie- raw meet, hair, ect)
Accomplishments: - I am now able to ork fast pase once i understnd my position - Very organized when cleaning
Education
Establishment: St.Stephens Secondary School
Average Grade: Around +70%
Details: My Final grade 12 semester, graduation in June.
Skills
- Enthusiastic - Enjoys helping customers and people in general -Very happy when working -Able to concentrate and focus - Can give clear and direct answers - Sense of humor, to give customers a comfortable vibe -A great team player! -Flexible and dedicated
Additional Information
Honors: Junior Achievment certificate 3 Christian Living certificates Excilent speech certificate French certificate Best smile of grade certificate Jounior Lifeguard certificate
Certifications or Licensures: -WHIMIS certified with a 98% [2009] -Completed food and safety course [2009]
Interests
I enjoy most eliments of design such as:Computer graphic design,
Fashion clothing design,and Interior/ Exterior design.
Enjoys playing sports such as:Soccer, Football, cross country running
Personal intrests include:Writing (Journilism),Dance (hip- hop),Art (Drawings and sketches),and Music ( Hip- Hop, R&B, Rap, Country, Heavy Metal,and Techno)