Chamica Napier-Jones
------------------------------------------------------------------------------------------------Objective
To obtain a Full-Time customer service position within your company with varied duties where I can apply my skills and experience.
Work Experience
Sales Representative (05/22/2009 – 07/31/2009)
Last Employer: Gemma Communication
Contact Person: 905-813-0813
Responsibilities: ?· Called Rogers customers to offer them discounts ?· Entered client information on the computer ?· Offered Rogers customers different cellular phones Customer Service ?· Prepared and performed sales transactions ?· Answered customers inquires and complaints ?· Organized and maintained a clean work environment
Accomplishments: Top Seller
Key Holder (02/12/2010 – Present)
Provided customers with the knowledge of the selling product Consistently handled customers with great care and respect to ensure excellent service
Last Employer: The Love Shop
Contact Person: 905-791-5577
Responsibilities: Opening and closing the store Upsell products handled the cash counter and cash box Order in new products
Auditor ( Temporary) (07/09/2010 – 08/20/2010)
Process shipment for sears Warehouse
Last Employer: Great Connections
Contact Person: 416-850-5060
Responsibilities: Process orders from Customers RF scanned boxes onto the trailer Rf Scanned boxes into the computer Trained other employee on the RF scanner
Education
Establishment: St.Augustine Secondary School
Degree: O.S.S.D
Education Period: 09/06/2004 - 06/20/2008
Speciality: Honor Roll
Average Grade: 80%
Skills
· 2 years experience in customer service · 1 year experience in Call Center environment ·Can use all Microsoft programs · Well organized and responsible with excellent multi-tasking skills · Able to work in a team and independently with minimal supervision
Interests
Reading, interacting with others and working with a team.