Caitlin Peterson
Address: 1715 Delrose Ave
City: Springfield
State: OR
Zip: 97477
Country: United States
objective
My objective is to provide you with the best customer service that can possibly be provided and be the type of employee you want for your business.
Work Experience
Oregon Coast Aquarium Youth Volunteer (10/01/2003 – 06/15/2007)
Four years of customer service, answering questions given by the visitors.
Last Employer: Oregon Coast Aquarium
Contact Person: Renee Rensmeyer (541) 867-3474
Responsibilities: greeting visitors, answering questions given by the visitors, setting up the artifact tables, providing professional and quality work to compliment the aquarium
Accomplishments: Good work experience and ability to deal with difficult customers.
Kitchen Aide (06/16/2006 – 09/01/2011)
Spent the summer working in the kitchen preparing food for over one hundred girls.
Last Employer: Girl Scouts Western Rivers Council
Contact Person: Marissa Bennett (541) 485-5911
Responsibilities: preparing food, serving meals, cleaning dishes, doing laundry, cleaning the kitchen, taking inventory, organizing dry storage, organizing the refrigerator
Accomplishments: Learned how to prepare food for large numbers, made nutritious meals for the girl scouts.
Real Estate Intern (03/15/2011 – Present)
Two years working in customer service in real estate answering phones and taking care of clients.
Last Employer: Belinda Peterson
Contact Person: Belinda Peterson/Dori Brand (541) 302-4868
Responsibilities: answering phones, scheduling appointments, answering e-mails, scanning documents, faxing paperwork, scheduling inspections, assembling files, mailing, labeling envelopes, managing websites
Accomplishments: Learning how to deal with angry clients, being able to work long hours and flexible shifts, remaining calm when stressed. Also keeping the office under control when Belinda is out of the office and making sure they get what they need.
Cascades Raptor Center Volunteer (01/14/2011 – Present)
Four months handling and taking care of sick and injured birds of prey.
Last Employer: Cascades Raptor Center
Contact Person: Louise Shimmel (541) 485-1320
Responsibilities: preparing food for the birds, cleaning the clinic, pulling food for the next morning, cleaning the mouse bins and chick cages, assisting with transporting birds and caring for the sick and injured birds in the clinic
Accomplishments: The ability to watch when things get too much to handle for most people, making sure the birds are okay when they're under medical procedures.
Skills
answering phones, managing e-mails, scheduling appointments, managing websites, assembling files, bulk mailing, people skills, scanning documents, faxing, assembling books, preparing food, remaining calm in stressful or dangerous situations, typing
Computer Skills: typing, scanning for malicious software, running most programs, managing websites, balancing several windows at once, installing programs and learning how to use them
Foreign Language Skills: Some French
Interests
Dancing, cooking, playing piano, listening to music, volunteering, watching movies, hanging out with friends, meeting new people, occasional shopping