Carol Hascarl
Address: 1104 Oscar Street
City: Revelstoke
State: BC
Country: Canada
objective
Building a long term relationship with CIBC. My primary focus is to build, motivate, and create an environment in which employees can develop personally and professionally but always keeping in mind, CIBC's goal of being the leader in client relationships. My experience in various roles within the organization including my past experience as a Branch Manager would be an asset.
Work Experience
Senior Financial Services Representative (08/24/2009 – Present)
Personal lending, Mortgages, Investments
Last Employer: CIBC
Contact Person: Adriana Saccon 250-837-2151
Responsibilities: Professional advice with regards to Loans, Lines of credit and Mortgages. Professional advice with regards to the sale of investments including mutual funds. Opening Personal and Small Business accounts. Small Business overdraft
Branch Manager (05/24/2004 – 08/21/2009)
Leading, hiring, coaching, and mentoring employees. Communicating CIBC's business goals, values
Last Employer: CIBC
Contact Person: Tammy Krystik 250-404-4003
Responsibilities: Achieve branch business goals. Ensure consistent delivery of high quality service in the branch to meet or exceed client expectations and service standards. Lead, coach and develop branch employees. Optimize the operational capability of the branch. Manage Risk, ensure policies, procedures and controls are in place to minimize fraud, forgeries and irrecoverable losses.
Accomplishments: 1 Branch Quarterly Achiever Award Satisfactory Process Assessment Completed Investments Funds In Canada Course
Personal Banker (09/29/2003 – 05/21/2004)
Account openings, GIC investments, Personal lending, Mortgages.
Last Employer: CIBC
Responsibilities: Processing loan
Accomplishments: Individual Quarterly Achiever recipient
Customer Service Representative /Co-ordinator (05/18/1998 – 05/21/2004)
Serving customers according to CIBC Customer Service Standards Shipping and ordering cash parcels ABM & Night deposit processing Engraved forms & Combination control
Last Employer: CIBC
Contact Person: Christine Mooney
Education
Establishment: Revelstoke Secondary School
Degree: Graduated 1982
Skills
Consistent & Excellent Customer Service Skills Results Oriented Well developed time & self management Well developed compliance knowledge Problem solver Committed & Dedicated to CIBC Communicate well with others Agile/adaptable to change
Computer Skills: CBFE, COINS, Word Perfect, Excel
Foreign Language Skills: English & Some French
Additional Information
Conferences or Courses: Currently Enrolled in Branch Compliance Officer Course - Exam Scheduled for August 28, 2010
Interests
Outdoor Enthusiast - Camping with family, hiking, boating & mushroom picking
Actively participate various sports such as Volleyball, curling, softball & swimming
Very committed to spending time with family & close friends