Chelsea Parker
------------------------------------------------------------------------------------------------(H) 315-488-6916, (C) 315-380-1821,
Objective
I am very hard working and i stay concentrated very easily. I am very responsible and I can handle almost any task that is put in front of me. I am reliable and easy to contact if needed to come into work. I am never late and only call in sick if it is serious.
Work Experience
Customer Service Rep (01/14/2008 – 04/21/2010)
Last Employer: Wells Fargo/Wachovia Bank, N.A.
Contact Person: 1800-922-4684
Responsibilities: handling customer issues related to bank accounts, teaching customers about policies and procedures, how to balance a checkbook/register, confidential information, created customer accounts. Trained in Federal Laws and Regulations. Proficient in Emeral and Einstein platforms. Training in how to spot disputes versus loss management cases, Sales training.
Accomplishments: Multiple awards in customer service and sales
File Technician (08/21/2007 – 01/08/2008)
Temporary Contractor
Last Employer: University of Alabama in Moody
Contact Person: Kristy Hall
Responsibilities: Worked in file room, organized closed patient files into an alphabetical filing system. Prepared patient files for next business day.
Hostess (07/01/2006 – 04/30/2007)
Last Employer: Kirbys Bar and Grill
Contact Person: 315-468-0041
Responsibilities: maintaining wait staff, seating patrons, taking menu orders, assisted with customer issues, end of shift clean up.
Private Nanny (04/01/2003 – 08/07/2008)
Last Employer: Kim Murphy
Contact Person: 315-450-6021
Responsibilities: maintaining the household cleaning, feeding of all children, dressing,cooking, playtime, toilet training, helping with their homework. I was required to be at their home from 8:00 a.m. until an adult returned home. On many occasions, I was required to spend the night to get the children ready in the morning for school.
Education
Establishment: West Genessee High School
Degree: Advanced Regents
Education Period: 09/04/2003 - 06/15/2007
Average Grade: 3.00
Skills
Effective communication between institution rep and customer, multi task and able to handle fast paced environments. hard worker, fast learner.
Computer Skills: Microsoft Word, Microsoft PowerPoint, Internet, typing
Foreign Language Skills: Some Spanish.