Christine Matias
------------------------------------------------------------------------------------------------(H) (604)534-7320, (C) (778)878-9956,
Objective
Professional Customer Service with proficiency in serving each customer with personal and direct service to their indivitual needs.
Work Experience
Optomectric Assistance (03/28/2000 – Present)
Last Employer: Willowbrook Optometry Clinic
Contact Person: Sarah MacKay or Vicky Kalar-(604)533-8833
Responsibilities: Contact lens consulting including teaching of usage, costs, ect. Screening patients including topography, refractions, and field testing Incoming and outgoing phone calls Greeting and attending to patients at front desk Recalling those eligable for annual exams Entering patient data into computer and filing
Customer Service (02/03/2000 – 03/26/2000)
Dealing with Customer transactions Interacting with customers while getting to know their needs
Last Employer: Purdys Chocolate
Responsibilities: Customer Service Dealing with Customer transactions Interacting with customers while getting to know their needs
Sales Associate (01/10/2000 – 02/16/2000)
Setting up store for opening
Last Employer: Winners
Responsibilities: Setting up store for Grand opening
Education
Establishment: Continuing Education
Degree: Certificate
Education Period: 03/09/1998 - 05/11/1998
Speciality: Customer Service Representative
Average Grade: 4.0
Details: Getting stronger understanding of Customer Service in Buisness atmosphere
Skills
Incoming and Outgoing Phone Usage Professional and couteous Customer Service Strong ability to incorporate structural buisness rules and regulations while incorporating customer needs as well.
Computer Skills: Entering Data Navigating through Windows Operating System Strong willingness to learn other systems
Additional Information
Certifications or Licensures: October 2004-January 2006 School Certifications Better Understanding and knowledge in the field of Optics, including medical terms. 1999 Certificate Medical Terminology, Anatomy, and Physiology 1998 Certificate Medical Office Assistant 1998 Certificate Customer Service Representative 1998 Certificate Veterinarian Assistant