Christine Weaver
------------------------------------------------------------------------------------------------(H) 828-582-9903, (C) 828-582-9903,
Objective
My objective is to earn a long term position with the potential of a career opportunity. My past experience indicates strength in administrative and customer service fields. I have undergone various situations, so I know how to work in different circumstances. I am punctual, time oriented, have techincal skills, can operate various office machines. I also have excellent communication skills. know how to interact with customers, and I have a problem solving attitude.
Work Experience
Front Desk Associate (07/02/2008 – Present)
Highly talented hotel desk clerk with huge experience in efficiently checking guests in and out of hotel. Having strong ability to understand and carry out instructions. Efficient in handling all the clerical works and strong computer experience with a working knowledge of MS/Word, and MS/Excel.
Last Employer: Ramada RiverRidge Asheville NC
Contact Person: Mayank Patel 828-298-9141
Responsibilities: Answered telephone, made reservations, made wake up calls. Assigned rooms to guests, and registered check out of guests. Ran the night audit. Resolve guest's needs with the help of housekeeping and maintenance staff. Balance cash drawer.
Accomplishments: I gained experience with multi-tasking, being focused on several duties at hand. I had a leadership role within the office. Gained willingness to work hard to achieve a satisfied customer.
Customer Service Rep (02/07/2006 – 07/22/2008)
Deliver world class customer service and build customer loyalty and satisfaction. Provide effective and timely resolution of a range of customer inquiries. Demonstrate best judgement in the disbursement of adjustments and credits. Provided information on new products, percentage rates, and services.
Last Employer: Clientlogic
Contact Person: Donna Morey 828-277-4900
Responsibilities: Handled high influx of inbound calls within the call center. Managed multiple priorities and maintained low call times. Assisted banking customers with items such as transferring funds between accounts, opening and closing accounts, ordering debit cards, and handling loan payments.
Accomplishments: Learned stress management, and learned to type very fast.
Teller (07/26/2001 – 12/09/2005)
Offers a broad range of credit union related experience in the areas of excellent customer service. Well versed in managing teller cage operations and processing overdraft and returned items.
Last Employer: Nucor Employees Credit Union Florence, SC
Contact Person: Paul Chappell 843-665-4668
Responsibilities: Provide customers with information regarding services and status of account activity. Hold authorization to open and close the branch office. Travel out of town to fill in at other branches. Balanced assigned cash drawer. Performed teller transactions in the areas of checking and savings deposits and withdrawals. Engage in daily workflow in areas of document typing, telephone traffic, faxing, and mail.
Education
Establishment: West Florence High School
Degree: High School Diploma
Education Period: 08/22/1994 - 05/29/1998
Average Grade: maintained B average
Establishment: Florence Darlington Technical College
Education Period: 01/08/2001 - 05/23/2003
Speciality: earned 35 credit hours towards paralegal degree
Average Grade: 3.0 GPA
Skills
Excellent communication skills, know how to interact with customers, have a problem solving attitude, have technical knowledge, multitasking skills, I have a positive outlook, capable of doing hard work, punctual, and friendly
Computer Skills: Familiar with MS/Word and MS/Excel, can type accurately and fast
Interests
I love to read, music, gardening, hiking and camping,