Danielle Buck
------------------------------------------------------------------------------------------------(C) 402-310-8302,
Objective
Seeking a postion requiring professional customer service in a positive work environment.
Work Experience
Bank Specialist (07/01/2006 – 12/01/2006)
I was responsible for various project oriented tasks focused on credit card risk such as authorization, reissue and overlimit strategies, credit line management, collection strategies, fraud analytics, and providing recommendations to reduce risk or increase profit. Also promoting Cabelas Visa to non card holders.
Last Employer: Cabelas Worlds Foremost Bank
Contact Person: Manager on Duty/402-323-4300
Responsibilities: I was responsible for various project oriented tasks focused on credit card risk such as authorization, reissue and overlimit strategies, credit line management, collection strategies, fraud analytics, and providing recommendations to reduce risk or increase profit. Also promoting Cabelas Visa to non card holders.
Accomplishments: Assisting customers with a satisfying outcome. Furthering my expertise in using computers.
C.S.R (10/01/2004 – 03/01/2005)
Answering phone calls and placing orders for cabelas customers, checking product availability, as well as answering questions regarding cabelas products. Helping upset customers to resolve problems with their orders.
Last Employer: Cabelas call center
Contact Person: Current manager
Responsibilities: Answering phone calls, placing orders, checking product availability, as well as answering questions regarding cabelas products and helping upset customers to resolve order problems.
Accomplishments: Helping customers place orders and positively representing cabelas.
C.S.R (06/01/2002 – 05/15/2010)
Checking out videos to customers, taking inventory, dealing with money, and cleaning the store.
Last Employer: Blockbuster
Contact Person: Current manager
Responsibilities: Checking out videos to customers, taking inventory, dealing with money, and cleaning the store
Accomplishments: Satisfying customers
Education
Establishment: North Platte High School
Degree: Diploma
Education Period: 11/30/-1 - 11/30/-1
Average Grade: 3.33
Skills
Good public speaker and willingness to satisfy customer and company. Proficient computer skills.
Computer Skills: Basics
Foreign Language Skills: Some spanish
Interests
I am mother of 2 with Christian values, also very organized and dependable. Family as well as work is very important to me. I enjoy all physical activities and look forward to expanding my customer service skills.