Debbie Hearn

Cashier (08/24/2009 – 09/02/2010)

Last Employer: Needs Convience

Contact Person: Michelle (Manager) 709-335-2880

Responsibilities: Serve customers in a timely and courteous manner, stock shelves, prepare float for next day and do cash drops

Housekeeping (05/04/2009 – 09/01/2009)

Last Employer: Sheraton Hotel

Responsibilities: Responsible for cleaning bathroom, changing bed linens, vacuuming, dusting and preparing room for next visitor

Customer Service Representative (10/06/2007 – 05/29/2009)

Last Employer: Convergy's

Responsibilities: Working on program with General Motors. Maintain multiple files regarding customers complaints and resolving their concerns until customer satisfaction

Accomplishments: Received monetary bonuses due to attendance and completing all task correctly

Customer Service Representative (10/11/2004 – 06/08/2007)

Last Employer: ICT Group

Responsibilities: Worked on program for Roger's Communication. Discuss customers accounts, accept payments via credit card, set up appointments for services they would request, minor troubleshooting for cable, Internet and home phone services

Personal Care Attendant (05/22/2000 – 12/20/2003)

Last Employer: Bell Island Home Care/In Home Health

Responsibilities: To provide personal and domestic care for client.