Don Drury
------------------------------------------------------------------------------------------------(C) 318 572 2304 ,
Objective
I am looking for a career in which I will be able to use over 15 years customer service and sales experience, and add to it a more multi-faceted sales environment. With the experience I have gained, both in the consumer sales markets as well as the Automotive industry, will enable me to excel to the upper echelon of your sales dept.
Work Experience
Owner / Operator (06/01/2008 – 04/01/2011)
Customer Service, Sales
Last Employer: Midas Auto Service Experts
Contact Person: Christina E. Drury 318-572-2591
Responsibilities: Building on the Brand, By providing above industry standard customer service, as well as High Volume Fleet Operations Management for Multiple Oil/Gas Service Companies. Maintained all financial records and accounting. Supervised all advertisements for local and district. Weekly and monthly reports to corp. as to the current stateof operations
Accomplishments: Achieved a 10% sales increase in our first six months of operations, also maintained one of the highest customer service rateings in the Midas system.
Store Manager (07/01/2005 – 06/01/2008)
Customer Service, Sales
Last Employer: Midas Auto Service Experts
Contact Person: Ronnie P. Freeman
Responsibilities: Time Sheets Scheduling OSHA Meetings Safety Meetings Customer Service Customer Satisfaction Fleet Acquisitions
Accomplishments: Kept Midas Bossier City in the top 10 stores nationwide in customer service and satisfaction for the 3 years I was with the company.
Skills
People Skills gained from working directly with the public for 15+ years. Selling Skills gained from the type of sales environment. Communication skills and Persuasion Skills knowing to look for the GEM in the sale. The abilty to sell oneself.
Computer Skills: Excel Power Point Word Works Quickbooks Accounting Pro
Interests
My interest , makeing money .