ERIC  ADAMCZYK

SERVICE ADVISOR (10/15/2007 – 08/10/2010)

AUTOMOTIVE ASE MASTER TECHNICIAN WITH 5 PLUS YEARS OF MANAGEMENT EXPERIENCE.

Last Employer: TEAM CHEVROLET

Contact Person: TOM STEIGERWALD/BRENT MILLIGAN/GARY COLEMAN/SHERYL KIO

Responsibilities: SCHEDULING APPOINTMENTS,COMMUNICATE WITH CUSTOMERS TO DETERMINE THE NATURE OF THEIR VEHICLES PROBLEMS.OBTAIN CUSTOMER AND VEHICLE DATA.ADVISE CUSTOMERS OF THE CARE REQUIRED TO REPAIR THEIR VEHICLES,AND ALSO THE VALUE OF PROPERLY MAINTAINING IN ACCORDANCE WITH MANUFACTURES SPECIFAICATIONS.CHECKING IN AND PERFORMING BASIC INSPECTION OF VEHICLES ON ARRIVAL.ADVISING TECHNICIAN OF INSPECTION AND DRIVABILITY COMPLAINTS IF SO.THIS HELPS IN DIAGNOSTICS OF VEHICLE.PROPERLY DISPATCH WORK TO TECHNICIANS THAT ARE QUALIFIED TO MAKE REPAIRS.PROVIDE ESTIMATE ON REPAIRS KNOWING STATUS OF VEHICLES REPAIRS AT ALL TIMES,PROVIDE COMMUNICATION WITH OTHER SUBLET COMPANIES,MAINTAIN CSI RATINGS.UNDERSTAND AND FOLLOW ALL FEDERAL ,STATE AND LOCAL REGULATION ETC.

Accomplishments: 2009/2010/2011 TOP HONOR AWARD WINNER.

SERVICE TECNICIAN (08/15/2006 – 09/03/2007)

AUTOMOTIVE ASE MASTER TECHNICIAN.

Last Employer: SIMMONS ROCKWELL CHRYSLER/DODGE/JEEP

Contact Person: WILL SMITH

Responsibilities: DRIVABILITY ,DIAGNOSTICS, NYS INSPECTIONS, ELECTRICAL WIRING, ALIGNMENTS, STAR MOBILE,DRB COMPUTER SYSTEMS, DRB3 AND MDS2 COMPUTER SYSTEM, ASE CERTIFIED, R-12 AND 134A RECOVERY CERTIFIED, ALL AROUND VEHICLE AND ENGINE REPAIR

Accomplishments: DIAMOND LEVEL AWARD WINNER TOP HONOR TECHNICIAN LEVEL.

STORE MANAGER (07/01/2002 – 06/30/2005)

AOTOMOTIVE ASE MASTER TECHNICIAN STORE MANGER/SERVICE MANAGER.

Last Employer: THE TIRE WAREHOUSE INC.

Contact Person: BRIAN MCALL

Responsibilities: SUPERVISION AND TRAINING OF ALL EMPLOYEES AND STAFF, ALL ASPECTS OF QUALITY CONTROL, CUSTOMER RELATIONS, DATA ENTRY, PAYROLL, INVENTORY CONTROL, ORDERING ALL SUPPLIES, I WAS A HANDS ON MANAGER, ALWAYS WILLING TO GO INTO THE SHOP AND HELP TO ENSURE THE JOB WAS DONE AND DONE RIGHT THE FIRST TIME

SERVICE ADVISOR (08/01/2001 – 12/01/2003)

Last Employer: ROUTE 9 AUTOWORLD

Responsibilities: CUSTOMER RELATIONS , ADVISING TECHNICIANS OF CUSTOMER COMPLAINTS , DATA ENTRY , WARRANTY CLAIMS , DRIVABILITY, ALL WORK ORDERS.

Establishment: DCA

Degree: ASE CERTIFICATION

Education Period: 01/05/1998 - 06/29/2007

Speciality: ASE

Details: TECHNICAL TRAINING FOR CHRYSLER/ DODGE/PLYMOUTH MERCEDES/AUDI/VW MANUFACTURED VEHICLES.THESE COURSES INCLUDED: ENGINE REPAIR, AUTO TRANSMISSION,MANUAL TRANSMISSION, STEERING/ SUSPENSION, BRAKES ELECTRICAL, AC AND HEATING, ENGINE PERFORMANCE, NEW VEHICLE PREPARATION, BODY, MECHANICAL, ETC.

Establishment: HUDSON VALLEY COMMUNITY COLLEGE

Degree: ASE CERTIFICATION

Education Period: 01/03/2000 - 07/03/2000

Speciality: ASE

Details: TECHNICAL TRAINING FOR CHRYSLER/ DODGE/PLYMOUTH MANUFACTURED VEHICLES THESE COURSES INCLUDED: ENGINE REPAIR, AUTO TRANSMISSION,MANUAL TRANSMISSION, STEERING/ SUSPENSION, BRAKES ELECTRICAL, AC AND HEATING, ENGINE PERFORMANCE, NEW VEHICLE PREPARATION, BODY, MECHANICAL, ETC.

Establishment: ROCHESTER INSTITUTE OF TECHNOLOGY

Degree: ASE CERTIFICATION

Education Period: 06/01/1998 - 12/17/1999

Speciality: ELECTRICAL

Details: TECHNICAL TRAINING FOR AUDI/ CHRYSLER/ DODGE/PLYMOUTH MANUFACTURED VEHICLES THESE COURSES INCLUDED: ENGINE REPAIR, AUTO TRANSMISSION,MANUAL TRANSMISSION, STEERING/ SUSPENSION, BRAKES ELECTRICAL, AC AND HEATING, ENGINE PERFORMANCE, NEW VEHICLE PREPARATION, BODY, MECHANICAL, ETC.

Establishment: ALFRED STATE

Degree: ASE CERTIFICATION

Education Period: 09/03/1990 - 05/28/1992

Details: BUSINESS DYNAMICS/ BUSINESS MANAGEMENT, ART AUTOMOTIVE, ELECTRICAL. MINORS IN VEHICLES AND PETROLEUM

Establishment: NASHVILLE AUTO/DIESEL COLLEGE

Degree: ASE CERTIFICATION

Education Period: 06/28/1990 - 09/04/1990

Speciality: DIESEL CERTIFICATION

Details: AUTOMOTIVE/ DIESEL INSTRUCTION COURSES FOR ASE/ AUTOMOTIVE SERVICE EXCELLENCE.