Elena  Fantin

Administrative Assistant (07/24/2006 – Present)

Secretary , customer service, office administrator: 8 years Customer service 10 Basic Accounting 5 years

Last Employer: BSD Networks

Contact Person: Robert 9056696613x2001

Responsibilities: All the steps of sales from the quote to the final sale orders. Proposing alternative to mediate with the required budget and securing the sale. Coordinating all the shipments with several couriers. Managing the RMA process Checking inventory and order products. Invoicing and managing payables Ordering office supplies. Updating technical sheets of the products . Building and updating web site

Accomplishments: Had a web site working and updated. Reduced the payables from 60 to 45 days. Established excellent relationship with customers. Never left a customer without an answer. Been prompt with difficult requests with alternatives that mediate the budget

Italian Instructor (09/15/2003 – 04/01/2008)

Taught Italian to non speaking adult students 4+ years evening classes

Last Employer: Several institutions

Responsibilities: Instructed adult students to Italian grammar and conversation. Prepared the lesson plans and exercises. Suggested books and different material. Assigned and evaluated materials

Accomplishments: Through in class exercises, involved all the students in speaking and interacting. Proposed different ways to learn a new language. Create a cultural bridge among cultures.

Establishment: Udine university

Degree: NO DEGREE

Education Period: 11/30/-1 - 11/30/-1

Speciality: Computer Science

Details: Computer science and programming

Establishment: Humber College

Degree: College certificate

Speciality: Web Design

Average Grade: in progress

Details: Photoshop HTML Dreeamweaver and CS%