Gavin Steiner

Senior IT manager/Consultant (11/02/1998 – Present)

Providing support, maintenance, project management and implementation of IT networks for companies ranging from 10 - 75 employees including: - End user desktop and application support - Network monitoring and maintenance - Backup and Disaster Recovery - Internet Security - Antivirus and malware protection - Secure remote access - Email and scheduling solutions - Implementation of collaboration and document management systems - Website planning, design and marketing optimization - Asset management - Application roll-out and training - Working with vendors to find and negotiate effective solutions

Last Employer: Interprom Inc.

Responsibilities: Implementation, configuration and ongoing support of the following technologies and business processes: Business Functionality - Corporate Email - File Sharing - Printer Sharing - Secure Remote access - Collaboration and document management improvments - Sales and marleting efficiencies through CRM and other automation solutions - Microsoft Windows Server 2003, 2008 and SBS - Windows Desktops including WIndows XP, Windows Vista and Windows 7 - Microsoft server technology including Windows Server Microsoft Exchange Microsoft SQL Server Microsoft Sharepoint Small Business Server Blackberry Server Mobile Technology including: Blackberry Windows Mobile iPhone Network Infrastructure including: Router Technology Firewall configuration Managed Switches Network Printers Network Scanners Network Fax

Accomplishments: Became a Microsoft Gold Certified Partner in 2007 Awarded "Microsoft Partner of the Year" in 2006 Awarded the Microsoft MVP award in 2009 Certified as a Microsoft Certified Professional in 1999

Establishment: Control Data Institute

Degree: Information Technology Specialist Certificate

Education Period: 01/05/1998 - 10/30/1998

Average Grade: Honors