Glynnis Small
------------------------------------------------------------------------------------------------(H) 757-365-0705, (C) 757-570-0110,
Objective
Obtain a customer service position where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities.
Work Experience
Customer Service Associate (09/01/2010 – Present)
Last Employer: Royal Farms
Contact Person: Jennifer Bonniville
Responsibilities: Successfully interacting with customers and ensuring they have a positive experience. Solving any customer complaints and/or problems. Working with other employees to better achieve company goals.
Accomplishments: Employee of the month for the month of September
Cashier (06/15/2010 – 08/31/2010)
Last Employer: Tropical Smoothie Cafe
Contact Person: Donna Trudell
Responsibilities: Providing a positive customer experience.
Cashier (02/15/2009 – 06/11/2010)
Last Employer: Bojangles
Contact Person: Bill Kessler
Responsibilities: Ensuring an open and friendly interaction with all potential customers.
Education
Establishment: Smithfield High School
Degree: Advanced Diploma
Education Period: 09/03/2007 - 06/12/2009
Speciality: General Education
Average Grade: 3.0
Details: A member of FBLA (Future Business Leaders of Ameria) Computer Savvy
Establishment: Thomas Nelson Community College
Degree: Associate in Business Administration
Average Grade: 2.556
Details: Currently attending
Skills
General Office Skills Customer Service Report Preparation
Computer Skills: Type 100+ words a minute Computer Savvy Profiecient in Microsoft Office Suite
Interests
- Reading
- Writing
- Technology
- Socializing/meeting new people