JENELLE ANTOINE
Address: 410-900 GLEN STREET
City: OSHAWA
State: ONTARIO
Country: Canada
objective
To obtain a position as a Customer Service Representative
Work Experience
Collection Agent (04/07/2008 – Present)
Last Employer: Iqor Canada Limited
Contact Person: Kerry Wilkison
Responsibilities: Call debtors and verfy information Collect or set up payment arrangement
Receptionist (10/09/2001 – 04/30/2003)
Last Employer: L.C Electrical Ltd
Contact Person: N/A
Responsibilities: Answering phone, greated clients, created invoices, filed documents, ordered goods and maintain inventory
Mail Sorter and Packager (06/08/2004 – 09/02/2005)
Last Employer: Pro Temporary Help/True Employment Agency
Contact Person: N/A
Responsibilities: Packaging and sorting of mail
Home Cleaner (10/04/2005 – 03/02/2007)
Last Employer: Self-Employed
Contact Person: Self
Responsibilities: Vaccum, dust, mop, Sweep rooms and living areas, make beds and change towels, linen and laundry as necessary
Customer Service Representative/ Hotel Front Desk Clerk (03/05/2007 – 05/12/2008)
Last Employer: Comfort Inn Hotel
Contact Person: (905) 434-5000
Responsibilities: Welcoming and checking in guests, prepared breakfast, book reservations, open and close shift, handle customer complaints, transfer weekly statistics.
Education
Establishment: Westend Academy/ Corpus Christi College
Degree: Grade 12
Education Period: 09/02/1998 - 06/22/2001
Skills
Excellent communication and interpersonal skills Easily develop and maintain rapport with clients, co workers and superiors Friendly and outgoing with excellent mannerism Passion to serve and work with people Excellent business sense and professionally inclined Patient and a good listener
Computer Skills: Pitmans Word Processings Word and Windows Cacs
Interests
Listening to music, spending time with family, shopping, cooking and traveling.