Janice Kerr
Address: #206-6 Gainsborough Ave
City: St. Albert
State: Alberta
Country: Canada
objective
Seeking a position requiring excellent business management skills in an office environment. Position should require a variety of tasks, including database program, working knowledge of office equipment, computer skills including word and excel, maintaining accurate files.
Work Experience
Renovations (10/27/2009 – 03/27/2010)
This experience is not related to the position I am applying for. However it gave me knowledge in an area that was worth taking. Residential renovations.
Last Employer: Dan Laxton
Contact Person: 780-446-2691
Responsibilities: Assisting with a variety of duties, that is required in home renovations.
Accomplishments: Gave me more confidence in myself, that I can accomplish anything.
CSR (07/11/2005 – 10/27/2009)
Computer knowledge, including word, excel, on line ordering through vendors, spreadsheets, keeping records, assisiting with major accounts.
Last Employer: Acrodex
Contact Person: Carol
Responsibilities: Scheduled technicians for service calls on clients computers/printers etc., by creating computer work orders and printing out information for technicians. Updating Calander with the calls to be done that day. Followed up after calls were completed, with clients. Returned deffective parts to vendors in a timely manner. Assisted with walk in customers for repair of computers/printers..Spreadsheets for Major Account client on service calls.
Accomplishments: I enjoyed working with the clients and maintained a good customer rapor.
CSR (04/07/2003 – 06/30/2004)
Insurance Invoicer.
Last Employer: Drayden Insurance
Contact Person: Lorreen
Responsibilities: Invoicing of clients New/Renewal vehical insurance.
Accomplishments: Was introduced to the insurance industry.
Deli Worker (01/07/2002 – 04/01/2003)
Customer service
Last Employer: Smokey Lake General Store
Contact Person: Young
Responsibilities: Waited on customers that came in for lunch meat. Looked after restocking of products.
CSR (07/05/1993 – 06/29/2001)
Invoicing, meter readings, supply orders, reception, dispatch of technicians. Monthly reports.
Last Employer: Konica/Minolta
Contact Person: Mike O'Hara
Responsibilities: Recieved supply order calls from clients for their copiers/printers/fax machines. Scheduled for next day delivery. Managed service contracts by getting meter readings and invoicing. Reception duties. Service calls where clients phoned in to place a call on their equipment. This was all done through a computer database program. Ran reports. Month end.
Accomplishments: Good rapor with customers. Was involved with alot of Major accounts. Multi tasked well.
Skills
Receptionist/Customer Service/Accounts receivable/payable/data entry/invoicing/
Computer Skills: Word/Excel, Internet, Windows Vista and older
Foreign Language Skills: I am strong in English only
Interests
I love the out doors, gardening, quadding. I enjoy people. Many other activities as well.
I have a son and daughter who I am very proud of in their accomplishments. Son is attending NAIT for auto mechanic and daughter is attending Grant McEwan for art design, both in their second year.
I'm dependable, honest, hard working and willing and able to learn.