Jamie Allen
------------------------------------------------------------------------------------------------(H) 705-741-3068,
Objective
To gain enough experience to work in the field of Customer Service.
Work Experience
Assistant Manager (05/11/2010 – Present)
Deal with customers for the whole job. Rspectful tot he customers as well as to theiry belongings and home.
Last Employer: Can Clean
Contact Person: Andrea Brown
Responsibilities: Responsibilities are to clean residential homes as best as I can. As well as clean bathrooms, bedrooms, kitchens and floors as well as other duties.
Accomplishments: Promoted to Assistant Manager
Technical Care Representative (01/12/2009 – 06/06/2009)
Dealing with customers and their accounts. Being respectful and courteous as well as helpful.
Last Employer: MCCI Communications
Contact Person: Sarah Kyte
Responsibilities: Respnsibilites are to fix problems with Blackberry or PDAs, solve software or hardware problems, as well as basic technical care.
Customer Service Representative (09/10/2008 – 11/18/2009)
Dealt with customers everyday and their accounts.As well as being courteous, polite and helpful.
Last Employer: ICT Communications
Responsibilities: Responsibilites are to answer basic and difficult questions about RogersTM customer?????s accounts, update information data bases, adjust any information on accounts, to fulfill any request a customer has asked, sold majority of new phones and new plans.
Administrative Assistant (04/08/2008 – 08/21/2008)
Answered phones courteous, answered customers and donor questions. Polite in the public eyes. As well as helpful towards those who ahd questions.
Last Employer: Heart and Stroke Foundation
Responsibilities: Responsibilites were to fax information to sponsors for fund-raisers, filing information in data bases, updating contact information, answering phones, counting money, taking part in Jump Rope for Heart, being the Team Mascot: Hearty and the Heartastics, banking donations, mail runs, delivery runs, organization tasks.
Infantry Soldier (01/03/2008 – 04/08/2008)
Last Employer: Hastings and Prince Edward Regiment
Contact Person: Cpl. Cook
Responsibilities: Responsibilities were to train as a Reserve Infantry Soldier. Taught self discipline, dress and deportment. Marching and various drill and drill with arms.
Education
Establishment: St.Peters Secondary School
Degree: Ontario Secondary School Diploma
Education Period: 09/07/2004 - 06/25/2008
Establishment: Apsley Central Elementary School
Degree: Grade 8 Diploma
Education Period: 09/06/1994 - 06/23/2004
Skills
Excellent Computer skills, Excellent Phone skills, Avid reader Excellent problem solving skills Excellent Interpersonal skills
Computer Skills: Microsoft word Microsoft Powerpoint Microsoft Excel