Jeffrey Lenz
------------------------------------------------------------------------------------------------(C) 716/307/7665,
Objective
I am seeking a position in which I will be able to utilize my communication skills, enthusiasm, work ethic and affable nature to provide the best and most thorough customer service. My years of social work and retail experience have taught me both critical listening and empathy and I desire the opportunity to join a team that I can help to reach and exceed their business goals.
Work Experience
Department Supervisor (10/31/2002 – Present)
Providing customer service in retail sales environment; maintaining inventory (ordering, return-to-vendor processing, merchandise transfers); administrative paperwork; creating and filling phone sales; coordinating installs, deliveries, and customer will-calls; managing, training, and developing sales associates
Last Employer: The Home Depot
Contact Person: corporate center, Atlanta, Ga
Substitute Teacher (09/30/2008 – 06/30/2010)
Following lesson plans and/or creating appropriate educational tasks for school-age children
Last Employer: Buffalo Public Schools
Contact Person: Marta Clark 7168163519 (human resources)
Education
Establishment: University of North Carolina at Wilmington
Degree: B.A. Philosophy
Education Period: 08/20/1997 - 06/24/2000
Average Grade: 3.8
Skills
broad retail knowledge; excellent communication skills; quick and eager learner; team player
Computer Skills: familiar with basic computer operating systems, quick to learn and adapt
Foreign Language Skills: Spanish competency (not fluent but utilitarian)
Additional Information
Conferences or Courses: Eagle University marketing boot camp, July 1996
Interests
Interests include skiing, running, hiking, bicycling, climbing, music, art, carpentry and woodworking, exercise, green living (i.e. renewable energy, sustainable and alternative building methods), family activities