Jennifer Batten
------------------------------------------------------------------------------------------------(H) 905-737-9391, (C) 647-822-5945,
Objective
I am looking for a position that allows me to incorporate my skills. Talking to customers and dealing with problems that occur in the workplace are very familiar to myself. In the past I have had to deal with many different problems that have occurred. Learning from the previous problems and creating a better strategy for the future. Working in customer service has brought to my attention various situations that may occur.
Work Experience
Cash Office Clerk (12/10/2007 – Present)
During the years that I have worked at Sobeys, my position started off as a cashier. Then moving up to working a customer service and finally as an office clerk.
Last Employer: Angela Fantaruzzi
Contact Person: 905-731-7600
Responsibilities: The responsibilities that I had were dealing with the money coming in and out of Sobeys. Dealing with customers complaints as well as supervising the cashiers. Balancing the office and making sure that cashiers are following the procedures properly. Assigning breaks to employees when needed. As well as going on cash when needed.
Deputy Returning Officer (04/25/2011 – 05/02/2011)
Working for Elections Canada in the Federal Elections.
Last Employer: Mary Weiss
Contact Person: 1-866-249-5930 (Elections Canada)
Responsibilities: The responsibilities that I had was to look over my Poll Clerk, making sure they are checking the lectors id's properly and writing down all their information. Handing out the ballots to the voters and checking them off when they have put it in the box. At the end of the night making sure that the ballots match the number of votes written down and fixing any problems that occur along the way. Responsible for picking up and dropping off the ballots at the end of the night to the elections office.
Education
Establishment: Alexander Mackenzie High School
Education Period: 09/05/2006 - 06/25/2010
Average Grade: 79%
Details: Graduated from Alexander Mackenzie high school in 2010. Achieved my diploma as well as honour roll in grade 9 and 10. Achieved junior letter for athletics.
Establishment: Dalhousie University
Degree: Kinesiology
Education Period: 09/08/2010 - 04/23/2011
Average Grade: B
Details: Recently completed first year at Dalhousie University. Continuing with kinesiology in the fall. Working towards a 4 year program and earning my undergrad in bachelor of kinesiology.
Skills
When dealing with money I have a lot of experience and very trust worthy with it. Customer service is also a large part of my previous work experience. In the past have had to deal with many different situations involving customers and learning to deal with problems in a calm and reasonable way.
Computer Skills: Computer skills are something that I had a very good background in. Very good with different types of programs on the internet as well as learning new programs. IN my past work had to work with computers in the cash office putting money through as well as different types of payments. Balancing the office through the computer and fixing any problems that occurred using different types of methods on the computer.
Interests
Many of my interests are involved in sports. Ranging from soccer and swimming to snowboarding. I enjoy being outside as well as physical activity. Being around others is something that I really enjoy and try to do that as much as possible.