Jeremy Duignan
objective
To become a top performer in a challenging environment with a reputable and competitive company through the utilization of acquired and evolving skills in retail sales and account management
Work Experience
Branch Manager (02/01/2006 – 01/30/2009)
Last Employer: Palmetto Home Mortgage Group, Inc.
Contact Person: John Hegedus/803-466-9529
Responsibilities: -Originate new business for mortgage loans -Assure all files are in compliance within S.C. Department of Consumer Affairs' guidelines -Educate new and existing employees in changing real estate market -Customer resolution and disputes
Account Representative (02/02/2009 – 04/30/2010)
Last Employer: GC Services, LTD
Contact Person: Brian Gentry/865-219-5825
Responsibilities: -Manage multiple accounts at all times as well as assist co-workers when help was needed -Contact debtors to resolve outstanding debts to the U.S. Department of Education -Speak with unsatisfied debtors to enter them into a repayment program that best suit the debtor and my client -Consistently exceeded daily and monthly goals required by employer
Sales Executive (05/01/2010 – 09/30/2010)
Last Employer: The South Knox Seymour Times
Contact Person: Tasha Mahurin/865-207-8430
Responsibilities: -Service existing clients with advertisement needs -Originate new clientele to advertise in newspaper and monthly music magazine -Suggest innovated ideas for new and existing clients with the goal of attracting new business
Server/Bartender (06/20/2005 – 12/17/2007)
Last Employer: Cafe Enterprises, Inc. D/B/A Fatz Cafe
Contact Person: Bruce Dressler/803-781-5036
Responsibilities: -Provide excellent customer service along with displaying a professional attitude at all times -Train new employees for service and bar tending positions -Open and close bar for each shift, take inventory and follow company and state alcohol and ID laws
Loan Officer (09/02/2002 – 01/31/2006)
Last Employer: Capital City Mortgage Group, Inc.
Contact Person: Michael Pittman/803-518-1600
Responsibilities: -Collect applicant information for underwriting decisions and submissions -Satisfy underwriting stipulations in order to complete real estate loans -Maintain rapport with clients to ensure satisfactory customer service -Analyse data and approve mortgage loans beneficial to clients
Education
Establishment: Carter High School, Strawberry Plains, TN
Degree: High School Diploma
Education Period: 08/20/1997 - 05/16/2001
Average Grade: 3.4 GPA
Skills
Every position I have held has put me in constant contact with consumers. I am very good with speaking with the general public and can resolve any customer complaint to satisfy the customer and leave them feeling as though the have received the customer service they are entitled too.
Computer Skills: I am extremely familiar with Microsoft office, excel, outlook, word and spreadsheet. I have also worked extensively with Quick Books and Point of Sale.
Additional Information
Conferences or Courses: I have attended numerous courses pertaining to ethical mortgage procedures and providing adequate customer service. I have also attended courses with the guidelines of becoming a top sales performer in all aspects of wholesale and retail sales.
Interests
In addition to being a model employee I also have an interest in sports. I lettered in baseball at Carter High School and I am also a volunteer baseball coach. I embrace the chance to not only teach young men and children the mental and physical aspects of baseball but also what it takes to be a part of team.