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Jessica Claridge

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6-250 Wickstead Ave, North Bay, ON, Canada

(C) (705)845-9461,

Objective

To obtain a full time posistion in a customer service oriented posistion


Work Experience

Customer Service Representative (06/15/2009 – 10/31/2009)

- Recieved inbound calls for Sprint - Assisted customers from issues ranging from billing to technical support - Used over several computer programs on a daily basis - Maintaned professional and curtious service in a high paced environment - Received excellent feedback from customers regarding service provided

Last Employer: Teletech Holdings Inc

Crew (03/08/2007 – 08/31/2008)

- Took customers orders on both drive thru and counter positions -Maintained professional and curtious service in a high paced environment -Received an award for outstanding speed and service on drive thru

Last Employer: McDonalds

Education

Establishment: Chippewa Secondary School

Degree: High School Diploma

Details: - Completed high school in June of 2009

Skills

- Work well in customer service positions -Work well as a team or as an individual - Excellent organizational skills - Dedicated worker, ensure all projects are completed

Computer Skills: - Firmilar with multiple computer programs - Excellent use of office programs suchs as word processing, spreadsheets, and powerpoint

Foreign Language Skills: - Fluent in both the english and french languages