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Joel Guthrie

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1400 S. Elm St #5, Canby, Oregon, 97013, United States

(H) 503-957-9359,

Objective

My objective for my career is to use my 12 years of customer service/sales/merchandising skills, to assist customers in their needs.  I enjoy meeting customers needs, problem solving, and getting a job done right the first time.


Work Experience

Owner Papa Murphy's (07/01/2009 – Present)

Customer service, inventory control, advertising, sales.

Last Employer: Self

Responsibilities: Ordering product, training, hiring, terminations, cost control, labor control.

Merchandiser (03/07/2005 – 06/11/2008)

Customer Service, Merchandising Books, CD's, and Movies for Walmart, Inventory Control, sales

Last Employer: Anderson Merchandiser's

Contact Person: Dwayne Michaels/800-999-0904

Responsibilities: Ordering Product based on sell through, Merchandising product based on profitability and customer flow, quarterly inventory of books and CD's, Liaison between movie studios and Walmart, securing floor space from store management for fixtures and special order products

Store Manager (03/24/2003 – 03/02/2005)

Customer Service, Inventory Control, managing shrink, hiring, terminations, Sales

Last Employer: Game Crazy/Hollywood Video

Contact Person: Jim Mckay

Responsibilities: Keeping store presentable for advertising photos, keeping all test signage presentable, merchandising profitable product, running tournaments, selling memberships, and pre-orders,

Accomplishments: Achieved 2nd place in a nationwide sales contest. kept a low volume store in the top 50 stores in the nation out of 300, reaching #1 position on 3 occasions.

Department Manager (08/26/1998 – 03/12/2003)

Customer Service, product merchandising, training, inventory control, hiring, Sales

Last Employer: Fry's Electronics

Contact Person: Dan Alexander/503-421-5729

Responsibilities: Managing shrink/chub, evaluating employee performance, counseling, terminations, meeting sales goals, lowering clearance inventory, being Person In Charge of the store on various shifts, managing returns, helping customers with complaints and solving opportunities, authorizing work orders for service department, getting customer information for all relevant paperwork.

Accomplishments: maintained in the top 2 departments in the company out of 15 stores, kept lowest clearance in my department across the company, maintained a record .05 and .08 inventory shrink 2 periods in a row, maintained a turnaround of 8% in my department vs the store average of 82%

Skills

Diagnose and repair own vehicles since 1995 from 1978 Malibu to 2003 Town and Country.

Computer Skills: Experienced with spreadsheets, word processing programs, typing, 10-key, windows ME, XP, and 7

Additional Information

Certifications or Licensures: Expired EMT-Basic

Interests

Cars, working on and detailing automobiles, Bowling, Computers, working out, spending time with family, getting involved in programs at church.