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Justina  Waters

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602 Ralston Court, Brentwood, California, 94513, United States

(C) (925)550-0425,

Objective

To obtain a sales associate position in a retail organization where one is responsible for dealing with customers effectively, increasing sales and thereby contributing in reaching the monthly targets of the organization.


Work Experience

Courtesy Clerk (06/09/2009 – Present)

Demonstrating loyalty to same company for two years, giving great customer service, working effectively under presssure, multi-tasking, and demonstrating leadership while cooperating and well with a team to reach a common goal.

Last Employer: Raley's

Contact Person: Danielle Yamashita (925)513-9400

Responsibilities: Giving outstanding customer service to shoppers. Assisting customers with product questions and concerns. Preparing and selling floral arrangements, and setting product displays.

Accomplishments: Recieved three separate pay raises, and was consulted to be promoted to a senior checker.

Banquet Waitress (06/02/2007 – 06/01/2009)

Working with same company for about two years, in a fast paced environment while still effectively servicing customers,

Last Employer: Elks Lodge

Contact Person: Mary Culcasi (925)778-9408

Responsibilities: Working with a team of servers that catered to parties with as many guests as 200-300 with dinner plates and refreshments, assisting with the set up and tear down of tables, glassware, and silverware, and demonstrating strong customer service.

Accomplishments: Cooperating with my team to serve parties with quick service that was effective, and able to leave an impressive impression on the guests for future reservation needs.

Education

Establishment: Los Medanos College

Degree: Associates Degree

Average Grade: 3.5

Details: In process of earning associates degree before transferring to San Francisco State to pursue a career in nursing.

Skills

Demonstrate great communications and have written and verbal presentation skills. I am able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors. I can also be very flexible and am interested in improving efficiency on assigned tasks. I am very detail oriented and pay precise attention to quality and ensure work is orderly and attractive and completed in a timely matter. I am great at customer Service and routinely handled as many as 1,000 customers a day in a busy retail store.

Computer Skills: MS Word, Excel, PowerPoint