Katelyn Ferguson
------------------------------------------------------------------------------------------------(H) (403) 966-6922,
Objective
I am seeking a position that will allow me to use the business and management skills that I have acquired in business school. I would like a position that gives me the opportunity to utilize the managerial abilities that I possess from past experience.
Work Experience
Admissions/Guest Services (04/30/2002 – 10/31/2004)
Last Employer: Calaway Park
Responsibilities: Cash handling Up-selling products Handling customer complaints Computer skills Processing customer information
CSR/Shift Lead/Assistant Manager (08/10/2005 – 10/18/2007)
Last Employer: Blockbuster Video Canada
Responsibilities: Cash handling Solving customer concerns Maintaining customer accounts Shipping and receiving Inventory Interviewing and hiring new staff Performance reviews Encouraging up-selling Managing staff Scheduling Various paperwork Weekly district conference calls Training new employees
Manager in Training (12/10/2007 – 06/21/2008)
Last Employer: Thyme Maternity
Responsibilities: Cash handling Store setup Handling customer concerns Assisting customers Scheduling Training new staff Inventory
Barista/Chef (06/22/2008 – 11/27/2008)
Last Employer: Relax Cafe
Responsibilities: Cash handling Taking customer orders Filling customer orders Prepping food station Washing dishes Training new employees
Education
Establishment: Southern Alberta Institute of Technology
Degree: Business Administration
Education Period: 09/08/2008 - 04/22/2010
Speciality: Management
Average Grade: 3.0 GPA
Details: I learn't many different management skills such as time management, project management, organizational behaviour and human resources management. I also took courses in accounting, finance and marketing.
Skills
Cash handling Time management Customer service Organizational management Scheduling Communication
Computer Skills: Microsoft Office Extensive knowledge of the internet Virus control and prevention Beginner computer repair
Additional Information
Conferences or Courses: Inventory Management Human Resources Seminar Project Management Organizational Behaviour
Certifications or Licensures: First Aid Certified
Interests
I love working on a team and the satisfaction of a job well done. I have always been a people person and believe that I possess the communication skills needed to be successful. I easily adapt to new environments and consider myself to be a fast learner in regards to knew concepts and challenges.