Katie Tebbutt
------------------------------------------------------------------------------------------------(H) (905) 821-9898, (C) (416) 219-8104,
Objective
To obtain a waitress position in the Food and Beverage Industry with a growing company that offers me the possibility of personal and professional growth in my feild and adequate hours.
To be a able to use my
Extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
Wide knowledge of principles and methods for showing, promoting, and selling products.
interpersonal skills and abilities.
Work Experience
Chashier/Waitress (06/04/2010 – Present)
checking with customers to ensure that they are enjoying their meals and take action to correct any problems, escorting customers to their tables, explaining how various menu items are prepared, describing ingredients and cooking methods, informing customers of daily specials, preparing checks, presenting menus to patrons and answering questions, making recommendations upon request. ???Active in removing dishes and glasses from tables or counters and taking them to kitchen for cleaning, serving food and beverages to patrons, preparing and serving specialty dishes at tables as required, and stocking service areas with supplies such as coffee, food, tableware, and linens.Taking orders for customers, preparing and packaging food items in the store for takeout, and preparing and serving to dine ins. Answering any question from customers about the food, resturaunt or anything need be. Succesful at making customers feel at home and the need to come back to a welcoming place.
Last Employer: Queens Fish and Chips
Accomplishments: Continued employment
Cashier
Cashier, cleaner, dishwasher, organization, occasional inventory.
Last Employer: Mary Browns Fried Chicken
Responsibilities: I worked as the cashier, cleaner, dishwasher, i also did the occastional inventory and organized the store.
Accomplishments: Kept a good relationship with all of the customers and workers there.
Education
Degree: Grade 11
Average Grade: 78 Percent
Skills
•Extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. •Wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques. •Strong communication and interpersonal skills and abilities. Interpersonal skills Teamwork skills Sales techniques Charisma Initiative Determination
Computer Skills: HTML
Foreign Language Skills: French emmersion Some spanish
Additional Information
Research Projects: Research of human behavior and sales techniques done a year ago.
Conferences or Courses: Arts and Social sciences also going through a media arts class 4 Cooking courses
Interests
i box and kickbox on a regular basis in addition to voulenteering at Shelter Bay Public School. Reading writing and just being with people.