Kelly Tolleson
------------------------------------------------------------------------------------------------(H) (520)282-9453, (C) (520)282-9453,
Objective
I am a motivated, honest and dedicated individual seeking an employer that has room for an employee who will demonstrate such qualities. A career and employer who will challenge me and has room for advancement is what I am seeking. Customer Service and Sales are what I am seasoned in however, I will excel in any position and enjoy learning new things.
Work Experience
Customer Service Represenative/ Financial Advisor (01/01/2009 – 02/25/2011)
This position improved my customer service skills vastly as well as taught me to work in high pressure situations. I assisted clients in organizing, planning and executing financial plans and goals. I also used various computer programs in this position.
Last Employer: JP Morgan Chase Bank
Contact Person: Vikki Greene (520)272-9567
Responsibilities: Financial planning for clients, Assisting customers in a multitude of tasks, Making cash deposits/ withdrawals, Computing transactions
Accomplishments: I held this position for several years and in that time was made employee of the month on 3 different occasions for demonstrating integrity and punctuality.
Corporal 1st rank (11/01/2005 – 11/20/2008)
Learned leadership skills, how to work under pressure and how to be punctual and effective while completing a task.
Last Employer: United States Armed Forces
Contact Person: Bryan Mudge Sgt 1st class/ (520)440-9879
Responsibilities: My responsibilities in this position varied immensely. I was in charge of a small group of individuals and ensured that they were safe and orders were carried out.
Accomplishments: Received various rankings and medals of honor. Also received an Honorable Discharge after being wounded during gunfire.
Marketing and Sales Manager (01/01/2001 – 06/15/2005)
Gained significant sales and customer interaction experience with this position. Also learned to manage and use various computer programs.
Last Employer: Voices Incorporated
Contact Person: Sam Hailey (972)312-9870
Responsibilities: Performed various marketing and sales tasks for the company as well as produced new leads concerning potential advertisement options. Met with partners of the magazine and on occasion conducted public events to help with marketing. Finally, I was to open and close the office day to day.
Education
Establishment: ITT Technical Institute
Degree: Associates of Science Degree
Education Period: 08/10/2003 - 09/10/2005
Speciality: Computer Engineering Design
Average Grade: 3.67
Establishment: Pima Community College
Degree: Associates of Science Degree
Education Period: 01/05/2001 - 06/10/2005
Speciality: Human Interests/ Communications
Average Grade: 3.33
Skills
Excellent communication skills, customer service abilities, sales, managing multiple tasks quickly and effeciently, very prompt and reliable
Computer Skills: Efficient with spreadsheet programs, desktops publishers, word processors, visual programming and SQL
Foreign Language Skills: Fluent in english and spanish, currently learning russian
Additional Information
Honors: US Army distinguished Service Medal, Soldiers Medal and Achievement Medal, Honor roll for maintaining above a 3.2 GPA
Certifications or Licensures: Series 7 certified, Series 83 certified
Interests
I am the father of a beautiful 4 year old baby girl named Evelyn. She comes first in my world. I am also an artist of all mediums. I enjoy hiking, basketball and anything that will keep me outdoors or that may be physically demanding. Finally, I volunteer at the local Humane Society and various animal shelters when time permits.