Laterrica Molette
------------------------------------------------------------------------------------------------(H) 251-288-9683, (C) 251-214-3440,
Objective
To obtain an entry level position where I will have the opportunity to gain new skills and my experience is utilized and valued.
Work Experience
customer care associate (11/02/2009 – 02/06/2010)
Last Employer: West Asset Management
Contact Person: Sean Long or Debra Groove/251-4702340
Responsibilities: I was responsible for handling Sprint customer's issues with service,reconnecting service,making payment arrangements,and handling transactions to make payments.
Accomplishments: Keeping my AHT (average handling time) at or under 5minutes 34 seconds.
Daycare Center Assistant (04/05/2010 – Present)
Last Employer: Pure Word Academy
Contact Person: Janie Hampton
Responsibilities: Filing paperwork,running errands for the director,and frequently assisting teacher's with students such as feedings and naps.
Medical Assistant (01/07/2008 – 01/30/2009)
Externship-160 hours
Last Employer: Mobile Diagnostic Center
Contact Person: Dr.Bell-251
Responsibilities: Taking blood pressures,weight,temperature,hemoglobin/urine analysis from patients.
Accomplishments: I completed my externship while 8 months pregnant.
Housekeeper (05/05/2008 – 09/26/2008)
Enviromental Services
Last Employer: Infirmary West Hospital
Contact Person: Chris Lee-251-660-5500
Responsibilities: cleaning assigned area, restrooms,and sanitizing patient's rooms per OSHA/HIPPA,stocked inventory and laundry.
Education
Establishment: DESI Dynamic Educational Systems, Inc.
Degree: GED
Education Period: 11/30/-1 - 11/16/2007
Details: I scored average and above average on all testing subjects. I passed my first time testing.
Establishment: Remington College
Degree: Medical Assisting Diploma
Average Grade: 4.0
Details: I graduated on the president's list.
Skills
Team player and versatile.Great comunication and interpersonal skills. I have great time management and excellent customer service skills.
Computer Skills: I can type 27wpm and I am proficient in microsoft suites. I also have basic computer skills.
Additional Information
Certifications or Licensures: I am cerified as a medical assistant. I am also CPR(Cardiopulmonary Resuscitation),OSHA(Occupational Safety and Health administration),and HIPPA(Health Issurance Portability and Accountability Act)certified.