Laura  Kromenacker - Day

Patient Account Specialist (06/25/2001 – Present)

Office Manager June 2001 till 2005 Patient Account Specialist June 2001 till present Insurance verification and obtaining treatment authorization Maintaining patient files keeping them up to date Making and sending of patient records as needed Answering phones, and scheduling of patient visits Billing / Collections Creating deposits and posting of payments to patients accounts

Last Employer: Select Medical Group dba: Kentucky Orthopedic Rehab Team

Contact Person: At this time please do not contact my current employer

Responsibilities: My duties in this position include but are not limited to; Billing for Physical / Occupational Therapy Including inputting charges and submitting claims to insurance companies in both paper or electronic form as needed. Run billing reports, insuring accounts are billed properly. Preparing aging reports, this keeps track of the claims age. From this report insurance companies are contacted with regards to the status of the claims, resolving issues as they arise. Contacting patients is also a part of the duties; This is done in letter form, as well as personal contact through phone calls. Payment schedules are established if possible. Some patients accounts do have to be sent to a collections agency. Posting of payments to patient accounts in a timely manner. Medicare Direct Data Entry (DDE) is utilized in this position, as is correcting rejected claims and resubmitting them.

Accomplishments: My previous employment had taught me to be accurate and very detail oriented. This skill helped me greatly with the account records keeping aspect of my current position. This has allowed me to be consistently among the top five Patient Account Specialists in the company.

Computer Room Manager (09/01/1981 – 12/29/2000)

Payment processing Data entry Deposit verification Payment posting research Scheduling of work to insure deadlines are met

Last Employer: Regullus LLC

Contact Person: No longer in business

Responsibilities: Creating and transmitting files daily, on the timelines set forth by the customers. Balancing of deposits Backing up computer files daily

Accomplishments: I started here as a data processor (entry level position), was promoted to floor supervisor within 2 years. I was Floor Supervisor approximately 2 years and was again promoted to Computer Room Manager.

Establishment: Angela Merici High School Louisville Kentucky

Degree: Diploma

Education Period: 08/01/1977 - 06/30/1981

Average Grade: 3.75 Gpa