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Lisa Beck

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40 Shadowhill Court, Rothesay, NB, Canada

(H) 506 849 6676, (C) 506 650 4713,

Objective

Seeking a position in sales and customer service where fourteen years of customer service experience will add value.


Work Experience

Sales/CSR (08/30/2010 – Present)

Responsible for selling insurance products. Providing clients with product advice. Process development and improvement. Processing payments

Last Employer: Higgins General Insurance Ltd

Responsibilities: Sales, customer service, filing, data entry, accounting, process improvement, product and procedure development.

Accomplishments: Excellent rapport with clients. Ability to plan activities and determine priority independently. Ability to provide solutions through product knowledge. Ability to deliver quality customer service.

Education

Establishment: University of New Brunswick

Degree: Bachelor of Arts

Education Period: 09/09/1986 - 04/10/1992

Skills

Typing Exceptional listener and communicator. Innovative problem-solver who can generate workable solutions and resolve complaints.

Computer Skills: Microsoft word, excel, power point

Interests

reading, knitting, basketball