Melanie Chisnall

Owner (03/02/2009 – Present)

Owner and operator of a small gift and design business.

Last Employer: Chisani Creations

Responsibilities: Managing all administration and accounts, as well as organising of deliveries, liaising with printing companies, suppliers and clients. Compiling advertising material for internet marketing and social media websites. Designing all content and images for the website, as well as flyers, logos, etc. Creating customised gifts for private and corporate clients that included photobooks, gift hampers, gift boxes and wedding favours.

Accomplishments: Started and ran my own creative business within the gifting and wedding industries.

Personal Assistant (08/01/2008 – 02/27/2009)

PA to Managing Director at a Mortgage company based in Bellville.

Last Employer: Groffler Group

Responsibilities: Controlled all administration that included managing the office, diary management, travel arrangements, accounts, confidential material and other general duties such as filing, etc. Arranged bookings, viewings and services for the Director's holiday house. As well as being the Managing Director's PA, I supported the property department with bond transactions, as well as the recruitment department with HR administration on a daily basis. Both of these departments required fast turnaround times.

Customer Service  (06/20/2007 – 07/31/2008)

Part of the Accounts department, as well as providing customer and sales support to new and existing customers.

Last Employer: Snowball Effect

Responsibilities: Resolved all account complaints and queries in a timeous manner (client database of over 1000). Reconciled bank accounts and was in charge of debtors and creditors payments. Controlled all aspects of Human Resources, which included paying staff salaries and maintaining the staff leave database. Was responsible for PAYE and VAT returns to SARS, and the company's petty cash. Assisted with the integration of a new online billing system (WAPA).

Support Consultant (Temp) (02/19/2007 – 06/12/2007)

Assisted the recruitment consultants on a temporary basis with capturing of CV's, reference checks, greeting candidates and updating databases.

Last Employer: Bridgena Barnard Personnel Group

Consultant / Showroom Administrator (05/02/2005 – 02/08/2007)

Provided full administrative support within a furniture showroom, as well as a small e-commerce retail store that sold small and large appliances.

Last Employer: Beds-on-Line

Responsibilities: Consultant: (Half day position in new division of company) Updated the website with the latest products in terms of Furniture, Decor, Baby goods, Appliances, Outdoor, etc. This included description, images and pricing Met with suppliers and sourced new product ranges on a regular basis. Supervised all incoming stock and arranged deliveries throughout South Africa. Processed invoices, purchase orders, statements, payments, and all other administration. Received and handled all sales calls, enquiries and complaints. Reported on sales figures, stock and product ranges on a weekly basis Showroom Administrator: Oversaw and arranged all incoming and outgoing furniture deliveries. Organised monthly stock takes and kept stock and price information up to date. Handled all administration including: answering enquiries, invoicing customers, receiving payments, etc. Responsible for creating and updating furniture layouts on the showroom floor. Provided d?©cor advice and sales support to customers when required

Accomplishments: Re-arranged the furniture on the showroom floor into interesting displays. This attracted more customers and led to more sales.

Establishment: Fairmont High School

Degree: Matric Certificate

Education Period: 01/01/1997 - 12/07/2001

Establishment: Intec College

Degree: Diploma: Interior Decorating

Education Period: 06/02/2003 - 06/15/2005

Establishment: Intec College

Degree: Certificate: Small Business Management

Education Period: 06/02/2003 - 06/15/2005