Madison Devlin
Address: 1500 Route 148
City: Aylmer
State: Quebec
Country: Canada
objective
Seeking position requiring excellent business management skills in an office environment. Position should require a variety of tasks, including office administration tasks, clerical work, data entry, bookkeeping, word processing, and spreadsheet and database program use.
Work Experience
BBI- Techical Support Agent (11/19/2009 – 06/30/2010)
Last Employer: Convergys
Contact Person: Bruce brucegnorton@gmail.com
Responsibilities: -answer inbound calls from business customers offering technical support and customer service -troubleshoot internet connections, emails, follow security codes, offer service information -make sales -continuous training and ability to work with multiple pc programs at once, excellent multitasking and teamwork working with second line agents and other service departments
Accomplishments: Great QA for ticketing
Education
Establishment: Western Quebec Career Center
Degree: Accounting Clerk
Education Period: 09/08/2006 - 06/04/2007
Establishment: John Paul II High School
Degree: High school diploma
Skills
People oriented, high energy, team worker, efficient and hard working
Computer Skills: Simply Accounting, Excel, Access, Word, Acomba, PowerPoint, Internet Explorer and Internet troubleshooting.
Foreign Language Skills: Fluent in both English and french, spoken and written.
Interests
Enjoy reading, writting, computers and techonology, outdoors, people, personal self developement and continuouslearning