Manuel Gurrola
Address: 1072 S. Tennyson St.
City: Denver
State: CO
Zip: 80219
Country: United States
objective
My objective is to challenge myself in understanding more about banking and customer service. With 3 years of experience in sales and customer service, quickly understanding the procedures that a bank has, will not be a struggle, but an honor.
Work Experience
Crew Member (05/19/2011 – Present)
Worked well as a cashier. Problems with money shortages are never the case. Can handle greeting customers while taking food orders and handling money. Always willing to help promote new products by introducing them to customers as they are walking in.
Last Employer: McDonalds Fast Food
Contact Person: (303)744-6769
Responsibilities: Work cashier both in; front lobby and drive-thru. Help prepare drinks and food to hand to customer.Maintain a clean;lobby, work area and patio.
Car driver and promoter (04/04/2010 – 12/22/2010)
Ability to understand customers who might be agitated about a certain car. Quick to learn everything about a vehicle to further help a customer with any questions or concerns that they may have.
Last Employer: Pacific Auto Auction
Contact Person: (303)287-0691
Responsibilities: Operate and maintain cars through auction lane. Help customers with any questions they may have about a certain vehicle. Clean up auction area after auction was over.
Salesman (09/10/2008 – 01/15/2010)
I managed to understand effective ways to sell products door-to-door. Understood the key role a team can be when it comes to work ethic and efficiency.
Last Employer: Herbalife
Contact Person: 720-329-3444
Responsibilities: Promote and sell Herbalife products. Think of new ways to sell more effectively. Recruit new salesmen and train them.
Education
Establishment: Abraham Lincoln High School
Degree: Diploma
Education Period: 08/15/2007 - 05/13/2011
Average Grade: 2.5
Skills
Proficient selling skills, once I understand the product. Great comfort when interacting with people, especially since I understand not everyone can be approached the same. Ability to learn new things fairly quickly.
Computer Skills: Well understanding of Microsoft Word, Microsoft Powerpoint, Microsoft Excel, 43 Wpm typing skills. Great understanding of the internet.
Foreign Language Skills: Fluent both in writing and speaking; Spanish and English. Moderate understanding of Italian.
Additional Information
Conferences or Courses: Attended money-based classes during high school such as; Economics and Mathematics of personal finance. Also attended and helped initiate team meetings in Herbalife. As well as attending conferences in Atlanta to become a better salesman.
Interests
I have received my high school diploma and will start college in August. I will embark on the challenge to receive my Master's degree in Psychology. I chose Psychology as a career for the fact that I enjoy helping people when they are confronted with a problem. I am also one half of a music group, I sing and play guitar. Being in a band, allows me to realize the importance of a team, and how easy it is to learn if one has support from other team members. I have been part of after school programs for choir, which help middle school and elementary students understand high school and its music programs.