Marian Hooton

Owner (11/06/2009 – Present)

Consultant, Sales, Event Planner and Speaker.

Last Employer: Skin Care by Mimi

Contact Person: 904 - 728 - 2368

Responsibilities: Sales, Marketing, Customer Service, Consulting

Accomplishments: Consulting work requested from different businesses due to my 21 experience in the Beauty Industry.

Prestige Cosmetic Manager (04/13/2009 – 11/02/2009)

Beauty Industry for 21 years and Fashion for 4 years. Sales driven, Educator, Detail Oriented and excellent customer service.

Last Employer: ULTA Cosmetics

Contact Person: Marialle Lam

Responsibilities: Promoted positive and professional vendor relationships and coordinated all in-store product demonstrations and makeovers in an effort to partner in growing the top/bottom lines of the ULTA business. Ensured that every Prestige Beauty Consultant was fully trained on all lines. Maintained visual and merchandise standards. Made sure that all departmental resets, planograms and new products were implemented in a timely manner. In charge of stock control and Best Sellers. Executed daily, weekly and monthly sales goals for consultants through huddles, role playing and sales board.

Accomplishments: Prestige Department was 35% over targeted Year to Date.

Executive IV Independent Consultant (07/19/2007 – 04/12/2009)

Manager, Self - starter, Sales, Beauty Industry.

Last Employer: Rodan Fields Dermatologists

Contact Person: self

Responsibilities: Coordinated marketing events to obtain sales goals. Managed a team of 75 through conference calls and webinars. Attended networking events to recruit consultants.

Accomplishments: Executive Level

Business Manager/Clarins Cosmetics (12/05/2006 – 07/23/2007)

Beauty Industry for 19 years, Management, Sales Achiever, Excellent Customer Service.

Last Employer: Nordstrom

Contact Person: Deanna Nelebach

Responsibilities: Provided high level of customer and set the standard for the counter. Merchandised area to meet customer's needs. Promoted Nordstrom Credit to all customers. Educated consultants and clients with product knowledge. Partnered with management to develop and execute special events/business driving ideas. Assist customers in doing facial and makeover consultations.

Accomplishments: Executed events that produced $13,500.00 monthly.

Small Business Customer Service Representative II (09/06/2000 – 11/14/2006)

Personal Banker, Consumer Banker, Online Banking sales achiever, excellent customer service

Last Employer: Bank of America

Contact Person: 904 - 665 - 9475

Responsibilities: Provided customer satisfactions by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Retained relationships by knowledge of products and excellent customer service. Performed routine account-related transactions. Referred customers to the appropriate line of business for products not supported. Solved problems on a variety of issues which included, accounts, loans, technical support, financial software, and staff.

Accomplishments: Promoted throughout the bank for excellent customer service. Chosen for Quality Assurance training.

Establishment: Berkeley College

Degree: Marketing/International Business

Education Period: 01/04/2010 - 03/01/2010

Speciality: Scholarship

Average Grade: 3.4

Details: Will graduate in September of 2012.