Marie Lyons
------------------------------------------------------------------------------------------------(H) 207-262-7164, (C) 207-356-9672,
Objective
I am looking forward to adding my experience in customer service to your company.
Work Experience
Parts Associate (11/30/2009 – 10/08/2010)
Last Employer: Van Syckle Kia Suzuki
Contact Person: Sanford Robinson
Responsibilities: looking up parts foe wholesale and retail customers on the phone and in person. I Aalso dealt with the service techs and their parts needs.
Accomplishments: I was a certified parts associate
Service Advisor (11/06/2006 – 11/20/2009)
Last Employer: Varney GMC Buick
Contact Person: Greg Guernsey/217-6324
Responsibilities: answered inbound calls,wrote repair orders-worked one on one with customers dealing with their vehicle concerns-also worked with the automotive techs.
Customer Service (09/01/2006 – 11/04/2006)
Last Employer: DOWNEAST TOYOTA SCION
Contact Person: Steve Kaz /989-6400
Responsibilities: Made all service appointments, took all inbound phone calls. wrote pre-delivery inspections.
Service Advisor (09/05/2001 – 07/06/2006)
Last Employer: Darlings Ford Volkswagen Audi
Contact Person: George Delle chiaie
Responsibilities: wrote repair orders,answered service questions,made appointments for customers,also dealt with service techs.
Education
Establishment: Orono High School
Degree: diploma
Education Period: 09/03/1979 - 06/06/1983
Establishment: Husson College
Degree: business
Education Period: 09/06/1983 - 06/12/1985
Skills
I have organizational skills,am able to multi-task and work independantly
Computer Skills: I have experience with ADP ,Reynolds and Reynolds ,microsoft word,word perdectetc.
Interests
I enjoy hiking,music, swimming,rock climbing. I also volunteer my time at animal shelters.