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Mark Brown

 

Address: 3305 20 Street SW

City: Calgary

State: Alberta

Country: Canada

 
Phone: 403-539-7487
Cell: 403-809-8170
 

objective

Seeking a position with an airline where the status quo is no longer acceptable and change through people skills, process management and financial controls are demanded. The development of a highly engaged work force to achieve results would match my skills and track record. 

 

Work Experience

Director, Airport Operations (10/27/2004 – Present)

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Last Employer: WestJet

Responsibilities: Responsible for 68 airports across Canada, United States, Mexico and the Caribbean. Budget responsibility of $350 million, 1800 employees, Operational performance and employee engagement.

Accomplishments: 1. On Time performance 95% 2. Bagagge ratio 2.95 3. Employee engagement scores highest in company. 4. Top employer in Canada 5. Canadian business culture hall of fame

Education

Establishment: Wilfrid Laurier University

Degree: Bachelor of Arts

Education Period: 09/27/1974 - 06/27/1977

Speciality: Psychology

Average Grade: B+

Details: Major in Psycology, minor in Business

Skills

Six Sigma Black Belt (GE) 2004 Process Management training 1992 Quality Auditing 1991