Marquita Hill
------------------------------------------------------------------------------------------------(H) 651-493-2937, (C) 708-439-7790,
Objective
Is to obtain a Customer Service Position within your company that has room for advancement
Work Experience
Cook/CSA (01/06/2010 – Present)
Permanent part time
Last Employer: Smashburger
Contact Person: Mark Sissler/651-254-0021
Responsibilities: cooking helping customers with questions in regards to the menu items, and light cleaning
Accounts Receiveable (04/06/2001 – 09/15/2006)
Temporary Full-time
Last Employer: Bennett Material Handling/952-933-5544
Contact Person: Nan Anderson
Responsibilities: Handling incoming calls some outbound calls, collection calls and handling large sums of money
Call Center Lead (07/24/1996 – 05/10/2000)
Permanent Full-Time
Last Employer: Media One
Contact Person: Nancy Sykora/651-222-3333
Responsibilities: Handlin incoming calls from customers, assisting the supervisor, and over seeing a group of 10 people that would need assistance with technical questions
Accomplishments: going from a Call Center Representative to a Call Center Lead with in 6 months
Education
Establishment: Taylor Business Institute/Chicago, Il
Degree: Business Accounting
Education Period: 07/08/1987 - 07/12/1988
Average Grade: B+
Skills
able to work a 10-key adding machine, can type 35wpm