Mary Michalak

Senior Client Service Associate (02/11/1981 – 01/15/2009)

Assistant to Senior Vice President for twenty-eight years

Last Employer: UBS Financial Services, Houston, Texas

Responsibilities: Reviewed client financial data and completed statistical analysis Researched and resolved client issues Maintained accurate records Opened client accounts and executed transactions Received clients, phone calls, and vendors as receptionist relief

Accomplishments: Obtained knowledge of specialized software to better coordinate support team Acquired ability to complete reports and analyze data to avoid incurring additional costs to the company Organized and planned events for Juvenile Diabetes fundraisers