Matthew Thompson
------------------------------------------------------------------------------------------------(C) (208) 597-2423,
Objective
Detail-oriented experienced associate with a background in Customer Service who is eager to learn more in all fields.
Work Experience
Night Auditor/Front Desk (10/05/2009 – Present)
Year and a half experience in a hotel environment.
Last Employer: Best Western Edgewater
Contact Person: Troy Hancock 208-263-3194
Responsibilities: Balancing transactions done during the day to ensure accurate billing. Guest services for incoming and outgoing guests. Answering multi-line telephone. Entering reservation information into company computer system.
Accomplishments: Have never been late the entire time I have been employed as well as only missing 1 day of work in the 18 months I have been an employee.
Production Operator/Production Line Lead (02/05/2008 – 05/25/2009)
15 months experience in a production factory.
Last Employer: Unicep Packaging Inc.
Contact Person: Michelle Horning 208-265-9696
Responsibilities: Operating a machine to take raw materials and make finished goods. Oversaw a production line with up to 8 employees at one time. Filled out FDA required paperwork to ensure accuracy in what was being produced. Followed OSHA safety guidelines as well as FDA requirements.
Accomplishments: Was made floor lead in July of 2008. Was made Production Line Lead in November of 2008.
Overnight Stocker (08/08/2007 – 11/21/2007)
Last Employer: Safeway
Contact Person: Store Manager (Both managers no longer with this store) 208-263-9638
Responsibilities: Was responsible for stocking shelves and assisting customers when needed.
Line Attendant (05/03/2006 – 07/10/2006)
Last Employer: Litehouse Foods
Contact Person: Andrew Ringhand 208-263-7569
Responsibilities: Packaged finished goods on a production line.
Production Operator (02/13/2006 – 04/28/2006)
Last Employer: Unicep Packaging Inc.
Contact Person: Michelle Horning 208-265-9696
Responsibilities: Operating a machine to produce finished product from raw materials based on the oreder from the customer.
Education
Establishment: Sandpoint High School Sandpoint, ID
Degree: Diploma
Skills
Over 5 years experience in a customer service setting. Over 2 years experience in a production environment.
Computer Skills: Very familiar with Windows based programs such as Office, Outlook, and Excel. Also very comfortable with using Explorer
Interests
I have been involved with youth sports in the city of Sandpoint for 10 years including youth baseball as well as City Rec. league youth sports.