Megan Scism
------------------------------------------------------------------------------------------------(C) (479)-427-9696,
Objective
The objective of this resume is to pursue a career as a Customer Service Teller at Arvest Bank. I believe that I would be an asset to your company because I have excellent customer service skills, computer skills, and I'm a very friendly and personable person.
Work Experience
Cocktail Server (10/13/2008 – Present)
Related Work Experience
Last Employer: Cherokee Nation Entertainment
Contact Person: Stan Cooper (918)422-6570
Responsibilities: I am responsible for making sure all guests receive beverages, in a timely manner,while at the casino, for taking money from guests, and keeping track of my bank. I am also responsible for giving quality customer service and always being informed on current and upcoming events and promotions.
Accomplishments: I have completed Cherokee Nation's Star Service course, Alcohol Awareness, and Food Handler's Card. I have also completed the Suspicious Activity class.
Cashier (04/01/2008 – 10/13/2008)
Related Work Experience
Last Employer: Long John Silvers and A
Contact Person: Ron Popplin (479)-524-2270
Responsibilities: I was responsible for assisting guests by taking their food orders and delivering their food. I was also responsible for keeping the lobby area clean, and making sure all guests are fully satisfied. I was also cross trained to cook in the kitchen, when I was needed.
Accomplishments: I was cross trained to work in multiple areas.
Shift Supervisor (03/01/2007 – 04/01/2007)
Related Work Experience
Last Employer: Taco Tico
Contact Person: Marco Torres (479) 524-3966
Responsibilities: I was responsible for assisting guests by taking there orders. Also I was responsible for keeping the drawers balanced and filing end of the shift paperwork including; filing you deposit slips and employee time cards. I also did inventory and produce orders. I was also responsible for keeping employees on task and giving write-ups when necessary.
Accomplishments: I was promoted to Shift Supervisor. While working at Taco Tico I furthered my customer service skills and developed management skills.
Cashier (01/01/2004 – 08/01/2006)
Related Work Experience
Last Employer: Scrapper's Choice
Contact Person: Mary Inman (479) 549-7433
Responsibilities: I was responsible for assisting guests by helping them find what they were looking for and checking them out. I was also responsible for keeping the store clean and organized. I also assisted with setting up displays and doing inventory.
Accomplishments: Some of the skills I accomplished at this job was developing good customer service skills.
Education
Establishment: Siloam Springs High School
Degree: High School Diploma
Education Period: 08/23/2004 - 05/23/2008
Speciality: Business
Average Grade: 3.5
Details: I completed all three sets of vocational business courses. These include courses in Business Administration, Business Financial, and Multimedia.
Establishment: Northwestern State University
Degree: In progress
Speciality: Business Management
Skills
Customer service, basic computer skills, 10 key, Microsoft Office programs, people skills.
Computer Skills: Microsoft Office: Excel, Word, Powerpoint, Outlook, ect. 10-key pad.
Foreign Language Skills: English - fluent. Spanish - very little, can speak and understand some key phrases.
Additional Information
Honors: Cobb-Vantress Scholarship Awards for being a vocational completer.