Niki Mair
------------------------------------------------------------------------------------------------(H) 613-779-5966,
Objective
To obtain a full time position as a Customer Service Representative, where my 10 years of customer service experiences and expertise can serve and satisfy customers needs.
Work Experience
Customer Service Representative (11/11/2003 – Present)
Last Employer: Dye & Durham
Responsibilities: Answering phone, Placing customer's orders in the computer that come in via phone/ fax and email, dealing with customer complaints, assisting sales representatives with orders and client needs, setting up online accounts, up-selling products to clients, participating in promotional spiffs
Cad Operator/Receptionist (07/08/2002 – 07/08/2003)
Last Employer: Cad Overflow Inc
Responsibilities: Ansering Phones, Taking Messages, Cad Operated Drawings for customers,
Receptionist/Childcare Provider (09/24/2001 – 07/22/2002)
Last Employer: Extreme Fitness
Responsibilities: Answer Phones, Assist customers with their needs, Cleaning, Providing childcare while customers do their work outs,
Education
Establishment: Sir Sandford Fleming College
Degree: Recreation and Leisure Services Diploma
Education Period: 09/28/1996 - 09/09/1998
Establishment: I.E. Weldon Secondary School
Degree: O.S.S.D.
Education Period: 09/07/1992 - 06/24/1996
Skills
Detail oriented, Able to perform numerous administrative abilities, Speak in front of groups, deal with difficult situations, Enthusiastically motivates others, Experience in directing and supervising others, Ability to implement duties respectively, Able to meet deadlines, Enthusiastic team member
Computer Skills: Ability to type 40 words per minute, Knowledge of Microsoft Word, Power Point, Excel, Winsol, Outlook, World Wide Web
Interests
Sports, Outdoors, Travelling, Volunteering with Scouts Canada