Rachel Cormier
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Objective
To obtain a full time entry level position as a Customer Service Consultant.
Work Experience
Nanny (01/06/2003 – 06/03/2005)
Energetic Attention to detail Patience
Last Employer: David and Gail Burke
Contact Person: Gail Burke
Responsibilities: Provide care for two toddlers, prepare meals, light housekeeping, plan activities and special events.
Assistant Manager (04/08/2002 – 12/30/2002)
Bilingual Attention to detail Customer care Supervise staff
Last Employer: Bimini
Responsibilities: Handle cash, debit and credit transactions, provide excellent customer service, shipping and receiving of goods, prepare cash deposits and floats, supervise staff.
Reservation Sales Agent (08/06/2001 – 04/04/2002)
Customer care Call center Handling reservations Multi-tasking
Last Employer: Cendant
Responsibilities: Answer questions regarding reservations, make reservations, attempt to retain clients wishing to cancel reservations, multi-tasking between programs to promote sales.
Education
Establishment: University of New Brunswick
Degree: Bachelor of Arts
Education Period: 09/12/2000 - 05/22/2002
Details: Completed two years of a four year degree before entering the work force full time. Courses included; English, French, psychology, sociology and arts.
Skills
Bilingual Good reasoning skills Excellent communication skills Quality customer service skills
Computer Skills: Comfortable in Windows environment - Profficient in Mocrosoft Office, Internet Explorere, Firefox, PCLaw, Microsoft Outlook Express, Open Office and TAFT.
Foreign Language Skills: English - fluent in oral, writen and read French - fluent in oral, competent in written and read.