Rosa Pugh
Address: 1309 Enterprise Dr Apt B
City: Lynchburg
State: Virginia
Zip: 24502
Country: United States
objective
I am a person who is outgoing and friendly in a professional way, and a person who loves a challenge and overcoming those challenges. I am very loyal and dedicated to my work, with a high amount of ambition. Although most of my job experience is as a server, I love to learn new things. I am always eager to meet new people in an area where I can demonstrate my greatest qualities and give my employer my best endeavor.
Work Experience
Customer Service Professional (12/01/2010 – Present)
Act as a receptionist and telephone attendant relaying incoming and interoffice calls. Greet every client as they enter with a warm and friendly welcome, and take advantage of making every client 'feel at home'. Also handling cash, check, and credit card transactions and managing appointments on the company's computer program.
Last Employer: H&R Block
Contact Person: Ed Preston/434-237-2386
Responsibilities: Act as a receptionist and telephone attendant relaying incoming and interoffice calls. Greet every client as they enter with a warm and friendly welcome, and take advantage of making every client 'feel at home'. Also handling cash, check, and credit card transactions and managing appointments on the company's computer program.
Server (10/31/2006 – 07/16/2010)
Last Employer: Pino's
Contact Person: Mario Rubio/434-352-2122
Responsibilities: Serve each customer with food and drinks while caring got other customers in the dining area as well. Also, maintaining a clean dining area and salad bar as well as the back area and restrooms.
Education
Establishment: Appomattox County High School
Degree: Advanced High School Diploma
Education Period: 08/25/2003 - 06/05/2007
Average Grade: B
Details: Graduated with a cumulative GPA of 3.55 Attended Dual Enrollment classes at Central Virginia Community College from 2005-2007
Establishment: Central Virginia Community College
Degree: In Progress
Education Period: 07/18/2005 - 12/17/2010
Details: Cumulative GPA of 2.5 Took many courses in a wide range of fields, for example; criminal justice, general studies, and life science.
Skills
Very strong believer in missionary work Possess a high demand for cleanliness and tidiness Very passionate lover of animals
Computer Skills: 60 wpm Advanced proficiency in Microsoft Office 2007
Foreign Language Skills: Basic Spanish
Additional Information
Honors: National Honor Society from 2005-2007 Lamp of Knowledge in 2004
Conferences or Courses: Customer Service Professional course and conference for H&R Block
Interests
Junior Olympics in swimming the 50 meter butterfly in 2000
Competitive Swim Team member from 1996-2005