Sandy Youskow
------------------------------------------------------------------------------------------------(H) 905-681-0291, (C) 905-537-0445,
Objective
Seeking a part time position in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, and cash handling experience.
Work Experience
Branch Manager/CSR (10/11/2005 – Present)
Last Employer: Cash Money Cheque Cashing
Contact Person: Paul Lawrie - 905-219-1502
Responsibilities: Taking care of clients by performing transactions for them such as Pay Day Loans, Cheque cashing, Western Union, and bill payments. Opened and closed branch by ensuring that the safe, till, and foreign cash all balance. Morning/Mid/Closing paper work ensuring that all loans balance on a daily basis. Make retention calls to try and get clients to come back to the branch to help increase revenue. Ensure that staff are hosting the window to get to know the clients and probe for their needs and what they may need from us at a later day or time.
Accounting Office (03/09/2004 – 09/23/2005)
Last Employer: Wal*Mart Canada - Burlington, ON
Contact Person: HR / 905-331-0027
Responsibilities: Worked in the Cash office balancing the safe, balancing cash registers by counting cash and coupons during the course of the day. Making lists of over/shorts from each cash register. Bank deposits for daily deposit bag. Preparing for daily Universal/Brinks arrival and accepted and verified coin delivery every other day. Made sure that reports were prepared for assistant manager to verify. Also counted Customer Service Managers floats to ensure that they were at the proper amount for the next day float.
Cash Office Clerk/Cashier (11/09/2001 – 03/03/2004)
Last Employer: Fortinos - Burlington, ON
Contact Person: Edna/905-336-6566
Responsibilities: Worked in cash office balancing safe, balanced of all cash and coupons from the previous night. Made list of over/shorts from previous from each cash register. Did the bank deposits. Worked in Simply accounting recording payments of outside accounts, Inputting weekly schedules by department into the payroll system (KRONOS) and entering employees hours daily. Printed off price changes for staff so that they could post them. Relieved Customer Service Managers for breaks and prepared for daily Brinks arrival, accepted and verified weekly coin delivery.
Education
Establishment: Thompson Direct Schooling
Degree: High School Diploma
Education Period: 01/03/2000 - 09/10/2004
Establishment: Academy of Learning St. Thomas, ON
Degree: Microcomputer Business Applications
Education Period: 01/05/1998 - 09/24/1999
Speciality: Diploma/Honours
Details: Learned Windows 95, Windows 98, basic bookkeeping, MS Word, Access, Excel, Corel Draw, PowerPoint, Business Correspondence, ACC PAC, Simply Accounting and Quick Books
Skills
Excellent customer service Quick Learner Work well with a team or alone
Computer Skills: MS Office, type at approx. 45-50 words/min, know how to use excel spread sheets.
Additional Information
Graduated from high school through Thompson Direct Home Schooling in 2004. At 37 years old after being out of school for over 21 years.
Honors: Received honours in my Microcomputer Business Applications.
Interests
Spending time with my children, camping and fishing, scrap-booking.