Sanpreet Mutti
Address: 986 Jordan Crescent
City: Edmonton
State: Alberta
Country: Canada
objective
Professional customer service oriented occupation in a position that will highlight my customer service assets. Seeking position where playing a beneficial role is required. Position should require a variety of tasks including customer service relations, speaking to guests/customers and a good working environment.
Work Experience
Night Front Desk Agent (08/17/2009 – Present)
Speaking to guests was an imperative role in this occupation. Customer service skills had to be top notch when dealing with guest issues since no manager or supervisor was present for the entire shift. Keeping a calm, cool and collected mind played a very important role, patience was also a necessity when dealing with guest issues.
Last Employer: Radisson Hotel Edmonton South
Contact Person: 780-437-6010 ~ Cindy Patton
Responsibilities: Handling guest issues where no manager or supervisor was present for entire shift. Counting and handling cash. Using computer-operated guest check-in system. Rolling over hotels business date. Settling credit cards. Reservations, cancellations and extensions.
Accomplishments: Champions in Action ~ Front of House ~ August. Associate "Home Run" Award (for an extraordinary act of service).
Pizza 73 Associate (05/14/2007 – 01/04/2009)
Dealing with customer issues, resolving complaints and handling situations with care were important in this field. Lots of patience was required when dealing with customers.
Last Employer: Pizza 73
Contact Person: 780-966-7425 ~ Rick Josan
Responsibilities: Handling cashier duties, making pizza orders, making dough, inventory, answering phone calls to deal with customers.
Education
Establishment: W.P Wagner High School - Edmonton, Alberta
Degree: High School Diploma
Education Period: 09/04/2006 - 06/18/2009
Skills
Patient, motivated, reliable, punctual and respectful.
Computer Skills: All Microsoft Office programs. Very fast typer (100+ WPM). Forum Admin Control Panel Management.
Foreign Language Skills: Punjabi - Fluent
Additional Information
Plan on going to post secondary at Grant Macewan University for Police & Security diploma with a 2 year transfer into Bachelor of Arts degree.
Conferences or Courses: First Aid Certified - Feb, 2010.
Interests
I am very involved in Hockey, it has been a hobby of mine ever since I was a child. I plan on doing community work for the Edmonton Police Service come summer, helping people has always intrigued me and my career goal is to one day become a Police Officer. I am very interested in computers and technology. I started using a computer for the first time at the age of five and haven't stopped since.