Shane Miller Online Resume

Objective

· Communication skills- Worked as supervisor for navy and had many customer service jobs. Communicating with personal and customers in person and over the phone, to best serve their needs pertaining to the job.

· Documentation and Organization- Maintained all maintenance paperwork and equipment log book so all man hours, parts, tools, and equipment were documented to ensure equipment can be ran properly during operations. Paperwork had to be organized and written in proper military hand writing.

· Technical skills- Maintained all written military paperwork for equipment to the computer. Working with different Microsoft programs word perfect, excel, Microsoft word, and Microsoft office to ensure proper documentation. Handled computer programs for sprint and Alltel to handle different types of accounts.

Work Experience

Mixer Grinder Operator/Tow Motor Operator (06/04/2008 – 10/30/2009)

Mixer Grinder operator and forklift driver, operated mixer and grinder producing Hill Shire hot dogs.

Last Employer: Sara Lee Foods

Contact Person: Human Resources/(920) 982-0767

Responsibilities: Checking that every mix done had the proper amount of spice, water and lactate. Doing hourly checks to ensure mixes do not have metal or any other foreign object in it.

Accomplishments: Qualified in all of Sara forklifts, assisting in having proper mixes on dumper to keep mixer operating. Ensuring the best quality of food out to the customer safely and ensure all schedule mixes were done on time daily.

Sales Associate/ Manager in Training (09/07/2007 – 04/02/2008)

Sales associate with working knowledge of entire store and computer systems. Working toward management position to use leaderships skills.

Last Employer: Movie Gallery/Iowa City, IA

Contact Person: Rose Webber/(319) 337-3131

Responsibilities: Sales Rep training to become supervisor. Helped customers with rental and purchasing of DVD and video games. Had to have general knowledge of movies, video games, and concession items.

Customer Service Rep./ Sales Associate (09/05/2007 – 06/27/2008)

Accurate knowledge of computer systems for sales support.

Last Employer: Sprint/Coralvillie, IA

Contact Person: Current Supervisor/(319) 354-7656

Responsibilities: Provided Customer support and sales of cell phone and phone assessors. Assured every customer had the right cell phone and plan to fit that customer?????s budget and needs.

Accomplishments: Assisted in any customers concerns, questions, and technical problems customers had.

Direct Support Provider (01/12/2007 – 07/30/2007)

Provided support to the elder and disabled as a direct support provider.

Last Employer: Clarity Care Home Health/New London, WI

Contact Person: Human Resources/(920) 236-6560

Responsibilities: Worked withfour mentally handicapped clients, assisting in everyday activities as such meal preparation, general housekeeping, medications, and any other assistance needed.

Aviation Boatswain Mate Second Class Petty Officer (04/05/2004 – 11/20/2006)

Served in Navy as Aviation Boatswain Mate third class on shore duty at Rapid Aircraft Landing System (RALS) operator.

Last Employer: United States Navy: Naval Air Engineering Station (NAES)/Lakehurst, NJ

Contact Person: United States Naval Command

Responsibilities: Rapid Aircraft Landing System (RALS) operator. Trained and maintained all new and old aircraft recovery systems. Received training for new equipment and systems to test ensuring they military received best equipment possible.

Accomplishments: Qualified engine room operator, CDI inspector, and Sheave Damper operator. Supervisor for Recovery Aircraft Landing System, in charge of six personal. Tested all new aircraft recovery equipment and running daily maintenance on all equipment.

Education

Establishment: University of Phoenix/Appleton, WI

Degree: Bachelor in Science in Technology

Speciality: Information Systems Security Expected

Average Grade: 3.33

Details: This concentration focuseson the concepts and principles of securing and protecting the informationassets of the organization. The requirements for risk management andenterprise security are examined in this concentration.

Skills

Leadership skills- worked on USS Kitty Hawk with five personal working under me. Delegating tasks to personal to ensure equipment was maintained properly and safely in a timely manner. Knowledgeable- Quick learner can learn most tasks taught to me once. Love to learn things to further my knowledge, I always ask questions to ensure that any job is done correctly.

Computer Skills: Maintained all written military paperwork for equipment to the computer. Working with different Microsoft programs word perfect, excel, Microsoft word, and Microsoft office to ensure proper documentation. Handled computer programs for sprint and Alltel to handle different types of accounts.

Additional Information

Expected to graduate April 01, 2013 with a 3.80 grade point average.

Interests

Ultimate Freesbie- play 18 holes twice a week.

Sketch Artist- Sketch diffrent designs on a daily basis

Didicated Father- Three boys rainging ages from 1 to 5 years old