Shelby Mastrocola
------------------------------------------------------------------------------------------------(C) 610-715-8767,
Objective
Seeking a position requiring excellet people skills in a goal oriented environment. Position should require a variety of tasks & goals, such as word processing, phone calls, and human interaction.
Work Experience
Cashier (09/01/2010 – Present)
cashing out customer purchases, learning about private brand lables as well as name brand lables, learning different ways of handling different types of customers (ex: handicapped, elderly, foreign accents)
Last Employer: Bottom Dollar Food
Contact Person: Jeff Cope
Responsibilities: Cashing out orders, stocking shelves, directing customers towards needed items, answering product questions
Title Clerk/Service Cashier (09/01/2007 – 04/29/2010)
learned how to title and register vehicles in the state of Pennsylvania, cashier in service department of dealership taught me how to use a cash register & handle both happy and upset customers
Last Employer: Murray Kia
Contact Person: David Murray
Responsibilities: Title and register newly purchased vehicles, file deals & miscellaneous other papers
Accomplishments: certified by the state of Pennsylvania for title processing
Education
Establishment: Upper Merion High School
Degree: High School Diploma
Education Period: 09/01/2003 - 06/15/2007
Average Grade: 3.5 GPA
Details: Completed Spanish I, Spanish II, Microsoft Word, Excel, Powerpoint
Skills
I am skillful in starting conversations with new people, of all ages. I am very good at handling upset people and making them happy again.
Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, ERALink
Foreign Language Skills: Basic Spanish skills
Interests
I enjoy spending my off time with my 3 year old daughter. We like to go to the park, the zoo, the aquarium & also sit at home and watch movies together. I enjoy snow boarding, reading, watching movies & writing.